Hope Roybal
Santa Fe
Summary
Compassionate Patient Access Representative with expertise in diverse administrative functions for patient care. Contributed to team success through strong communication, time management, and problem-solving skills. Maintained high accuracy in medical records while demonstrating attention to detail.
Overview
1
1
Language
3
3
years of professional experience
Work History
Patient Access Representative
CHRISTUS St. Vincent
Santa Fe
10.2023 - Current
- Assisted patients with registration and check-in processes at reception.
- Completed patient registration to ensure accurate demographic data. by completing face-to-face interviews to obtain demographic, insurance, and medical information.
- Verified insurance information for patient eligibility and benefits.
- Verified insurance coverage for services provided by the facility.
- Educated patients on hospital services and navigation resources to enhance their understanding of available support.
- Maintained accurate records of patient interactions and data entry to support seamless patient care.
- Applied HIPAA privacy and security regulations while handling patient information.
- Scheduled patient appointments using electronic health record systems.
- Obtained necessary signatures for privacy laws and consent for treatment.
Education
Master Program
Santa Fe, NMSkills
- patient registration
- insurance verification
- electronic health records
- HIPAA compliance
- Intake assessment
- Patient interaction
- problem solving
- communication skills
- customer service
Languages
English
Professional
References
References available upon request.
Timeline
Patient Access Representative
CHRISTUS St. Vincent
10.2023 - Current
Master Program