Hope Stanaway
Rockwood,MI
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Accounts Payable
Link Engineering Company
07.2023 - 07.2024
- Managed a high volume of invoices, prioritizing payment schedules to optimize cash flow and maintain strong vendor relations.
- Maintained up-to-date customer records, facilitating accurate invoicing and prompt payment receipt.
- Reduced the number of overdue invoices for improved cash flow management.
- Enhanced vendor relationships through timely payments and clear communication channels.
- Performed routine data entry for monthly vendor services.
- Maintained personnel records and updated internal databases to support document management.
Estimator
Stanley Steemer
08.2022 - 07.2023
- Inspect HVAC systems in customer homes or businesses.
- Negotiated prices, terms of sales and service agreements.
- Established strong relationships with customers through clear communication and prompt responses to inquiries.
- Negotiated prices, terms of sales and service agreements.
Carpet Cleaner
Stanley Steemer
10.2021 - 08.2022
- Cleaned carpets, upholstery, tile, and wood.
- Mixed water and chemicals in containers to prepare solutions.
- Upsold cleaning services and products to customers to boost revenue.
- Identified and analyzed customer concerns about stains and damages to anticipate needs and build lasting relationships.
Gym Manager
Body& Soul Health Club
08.2015 - 12.2022
- Interacted well with customers to build connections and nurture relationships.
- Managed a purchasing, sales, marketing, and customer account operations efficiently.
- Monitored daily cash discrepancies and inventory shrinkage.
- Reviewed stock count and ordered items to control inventory.
- Signed new customers up through our programs or their insurance company.
- Expedited financial transactions by coordinating wire transfers, ACH payments, and checks for customers.
Motor Transport Operator
Army Reserve
10.2018 - 05.2023
- Safely transported personnel and cargo under various conditions, adhering to strict safety protocols.
- Maintained proficiency in tactical planning options and convoy defense techniques.
- Operated with safety and skill to avoid accidents and delays.
- Managed loading, unloading and safety of all personnel, cargo and equipment.
- Maintained detailed records of vehicle usage, maintenance, and inspections for regulatory compliance purposes.
- Inspected vehicles and completed daily maintenance actions.
Education
Criminal Justice
Pensacola Christian College
Pensacola, FLHigh School Diploma -
Immanuel Christian School
Roscommon, MI05.2017
Skills
- Invoice Processing
- Sales and Upselling
- Data Entry
- Attention to Detail
- Customer Relations
- Critical Thinking
- Excel spreadsheets
- Computer Skills
- Organization and Time Management
- Sales Commissions
- Customer Service
- Friendly, Positive Attitude
Accomplishments
- Basic Combat Training
- Advanced Individual Training
- Perfect Attendance Pre K-12th
Timeline
Accounts Payable
Link Engineering Company
07.2023 - 07.2024
Estimator
Stanley Steemer
08.2022 - 07.2023
Carpet Cleaner
Stanley Steemer
10.2021 - 08.2022
Motor Transport Operator
Army Reserve
10.2018 - 05.2023
Gym Manager
Body& Soul Health Club
08.2015 - 12.2022
Criminal Justice
Pensacola Christian College
High School Diploma -
Immanuel Christian School
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