Hosannah Latham
Lebanon,IN
Summary
Energetically propelled and self initiated team player with customer service experience and a positive attitude. Three years of both paid and unpaid childcare experience with children ages 0-10, mostly for family members and friends. A love for working with children, and passion for putting a smile on people’s faces and making their day brighter.
Overview
3
3
years of professional experience
Work History
Crew Team Member
Pizza Hut
Lebanon, IN
02.2022 - Current
- Worked well with teammates and accepted coaching from management team.
- Maintained a clean and organized workspace, ensuring a positive environment for both staff and customers.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Collaborated with team members to complete orders.
- Assisted with in-store operations by disassembling delivery boxes, cleaning floors, and dishwashing.
- Increased overall efficiency by promptly restocking supplies as required during shifts.
- Used proper techniques to prepare food and ingredients.
- Assisted fellow crew members during peak hours, ensuring smooth operations without compromising quality standards.
- Contributed to a safe work environment by strictly adhering to company health and safety regulations at all times.
- Showcased excellent problem-solving skills when faced with unexpected challenges, working to find effective solutions and maintain customer satisfaction.
- Contributed to the achievement of company targets through consistent delivery of high-quality service.
- Reduced food waste by closely monitoring inventory levels, rotating stock, and adhering to food safety guidelines.
- Expedited food preparation processes by efficiently assembling orders according to established guidelines.
- Trained new employees by demonstrating tasks and coaching during daily activities.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Prepared products following restaurant, health, and safety standards and procedures.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
Crew Team Member
Pizza King
Whitestown, IN
07.2021 - 12.2021
- Worked well with teammates and accepted coaching from management team.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Maintained a clean and organized workspace, ensuring a positive environment for both staff and customers.
- Collaborated with team members to complete orders.
- Operated register to process payments and collect cash payment for order totals.
- Improved customer satisfaction by consistently providing friendly and efficient service.
- Utilized strong communication abilities to relay order details clearly between front-of-house staff and kitchen team members.
- Assisted with in-store operations by disassembling delivery boxes, cleaning floors, and dishwashing.
- Resolved customer complaints quickly and professionally, ensuring repeat patronage.
- Used proper techniques to prepare food and ingredients.
- Increased overall efficiency by promptly restocking supplies as required during shifts.
- Assisted fellow crew members during peak hours, ensuring smooth operations without compromising quality standards.
- Became familiar with products to answer questions and make suggestions.
- Received regular positive feedback from customers for exceptional service, boosting overall store reputation.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Prepared products following restaurant, health, and safety standards and procedures.
- Operated cash register to ring up final bill and process various forms of payment.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Accurately operated cash register to process customer payments.
Education
High School Diploma -
Penn Foster Career School
Scranton, PA07.2024
Skills
- Initiative-taking
- Time Management
- Food handling
- Cleaning and sanitation
- Integrity and Honesty
- Safety awareness
- Problem-Solving
- Attention to Detail
- Team Player
- Collaboration and Teamwork
- Patience and understanding
- Toddler care experience
- Infant care experience
- Cheerful and energetic
- Emotionally supportive
- Active listener
- Childcare
- Early Childhood Development
- Arts and crafts
- Meal Preparation
- Reliable transportation
- Music and Dance
Accomplishments
- Mentored and cared for my two cousins for three years while I lived with them.
- Graduated highschool online from a self-paced course in a year and a half.
- Helped lead my colorgaurd team to 4th place in the state.
- Preformed in multiple musicals, show choir, marching band, and dance performances.
Hobbies
- Playing with and caring for my six cats.
- Gardening / lawn work.
- Hiking and swimming.
- Spending time with my young cousins and my nephews.
- Cooking and baking.
- Singing and playing guitar.
Timeline
Crew Team Member
Pizza Hut
02.2022 - Current
Crew Team Member
Pizza King
07.2021 - 12.2021
High School Diploma -
Penn Foster Career School