Experienced student skilled in team leadership, customer service, and mechanical skills. Knowledgeable in computer systems and management. Reliable, quick learning, and has a wide range of skills
Overview
5
5
years of professional experience
Work History
Customer Service Manager
Publix
Wilmington, NC
07.2024 - 02.2026
Ensured all other employees were on task and efficient
Managed registers, money, and logbooks
Open the store and have everything ready for others when they arrive
Shipping Manager
Penco Precision LLC
Wilmington, NC
09.2023 - 07.2024
Oversaw and managed all aspects of shipping operations
Managed and maintained shipping schedules and delivery timelines
Implemented quality control measures to minimize shipping errors and damages
Garden Center Associate
Lowe’s Home Improvement
Wilmington, NC
09.2022 - 09.2023
Established personal connections with customers, exceeding customer service expectations
Unload new flowers and trees, placing them in appealing locations
Preformed a full audit of inventory and sales reports, ensuring accuracy
Team Lead
Port City Java
Wilmington, NC
02.2021 - 09.2022
Managed and mentored a team of new employees
Open and close the store, ensuring all products and money are accounted for
Assist customers to create food and drinks to their specification