Houston Partridge
Dallas,TX
Summary
As a young man looking to enter the world of Customer Management my career objective is to find a company that can help facilitate my growth and development in this field.
Overview
8
8
years of professional experience
Work History
Customer Success Manager
Hinduja Global Solutions
04.2023 - Current
- Was main point of escalation for existing clients and helped to bridge the gap between sales and customer success teams
- Kept clients engaged and identified growth opportunities within existing accounts
- Helped clients achieve value from the service quickly, ensuring a smooth and effective onboarding
- Helped to build strong and lasting relationships with existing and new clients
- Worked closely with clients to address all issues quickly and effectively to ensure customer satisfaction
- Onboarded new clients
- Ran weekly client meetings
- Grew existing accounts.
Sales Development
Cognito Law
01.2020 - Current
- Worked with the sales team pitching to possible investors
- Created pitch decks
- Worked closely with investors
- Providing remote support.
Intern for Dean of Communications
University of Alabama
08.2020 - 01.2021
- Worked in high level meetings with staff from state and federal government
- General office management
- Helped develop and run fundraising events at the university.
Marketing Intern
Alabama Power
05.2019 - 08.2019
- Interacted with the community at various public meetings
- Setup and developed public marketing displays
- Composed stories and took photographs for company website
- Worked with local businesses on power consumption and power needs.
Office Management
Maynard Cooper Gale Law
05.2016 - 08.2018
- General office management EX
- Filing paperwork, annotating meetings, typing reports, organizing paperwork, working closely with clerks at the courthouse.
Education
Communications - Communications Science
University of Alabama
Tuscaloosa, AL01.2021
Skills
- Negotiation
- Problem-solving
- Lead Generation (LinkedIn, email)
- Microsoft Office (Word, Excel, PowerPoint)
- Meeting Strategy
Timeline
Customer Success Manager
Hinduja Global Solutions
04.2023 - Current
Intern for Dean of Communications
University of Alabama
08.2020 - 01.2021
Sales Development
Cognito Law
01.2020 - Current
Marketing Intern
Alabama Power
05.2019 - 08.2019
Office Management
Maynard Cooper Gale Law
05.2016 - 08.2018
Communications - Communications Science
University of Alabama
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