HOUSTON THOMAS

• Managed front-desk operations, overseeing office opening and closing, and preparing daily schedules to ensure smooth workflow.
• Contact patients regarding unconfirmed appointments and assist with scheduling changes for upcoming visits.
• Contacted patients about unconfirmed appointments and facilitated scheduling changes to optimize appointment availability.
• Update patient demographics and information, scan paperwork into patient charts, and send or receive documentation by fax.
• Open and close the cash drawer, print the following day's schedule, and maintain a clean, professional waiting area.
• Opened and closed cash drawer, printed next day's schedule, and upheld a clean, professional waiting area to enhance patient experience.
• Apr 2026

• Ensured cleanliness and presentation of guest areas, including lobby, restrooms, windows, floors, and other public spaces, to enhance guest experience.
• Performed trash removal, dusting, vacuuming, sweeping, and mopping to uphold guest-ready standards and contribute to a welcoming environment.
• Supported hotel operations by maintaining cleanliness in public spaces.
• Sanitized lobbies, hallways, and restrooms to maintain resort cleanliness and guest comfort.
• Restocked towels, toiletries, and supplies in public areas to support seamless guest service.

• Coordinated daily store operations, including opening and closing, inventory management, pricing, organization, sales, and customer service to ensure smooth functioning.
• Maintained a clean and organized sales floor and assisted customers with product questions and purchases.
• Organized sales floor and provided customer assistance with product inquiries and purchases to enhance shopping experience.

• Operated register, assisted customers with purchases, restocked merchandise to ensure availability, supported inventory tasks, and maintained organized sales floor.
• Processed cash, credit, and debit transactions accurately at point of sale.
• Greeted customers and resolved checkout questions with prompt, courteous service.
• Balanced register drawers and verified transaction accuracy throughout shift.

• Maintained restrooms and office spaces, ensuring cleanliness and hygiene standards while completing snow removal, trash and recycling runs.
• Performed end-of-day checks and secured designated doors to enhance facility security.
• Nov 2019

• Supported physical therapists during client exercises and organized treatment areas to ensure readiness for appointments.
• Ensured cleanliness of work areas and managed laundry and sanitation of towels, pillowcases, and restrooms to uphold clinic standards.
• Assisted physical therapists with patient setup, transfers, and exercise equipment preparation.
• Sanitized treatment tables, modalities, and gym areas to maintain safe, organized clinic conditions.
• Prepared therapy rooms and restocked supplies for smooth patient flow throughout daily schedules.

• Interacted with customers, managed the register, prepared products, and replenished supplies while adhering to airport workplace guidelines.
• Processed cash, card, and mobile payments accurately while balancing register transactions.
• Greeted guests and provided prompt, friendly service during busy counter operations.
• Handled order entry, item ringing, and receipt issuance with attention to detail.

Currently completing online coursework in Cybersecurity.

• Dean's List [Spring Term 2026]