Seeking Community Aide role with 16 years' experience in resident management and security. Skilled in mediation, program development, and crisis response. Proficient in budget oversight, staff training, and policy implementation.
Overview
18
18
years of professional experience
Work History
Paraprofessional
Preferred Homecare
Brooklyn
09.2019 - Current
Provide personalized support and care to patients with diverse needs, ensuring adherence to individual care plans and promoting a safe, nurturing environment.
Supported therapists in implementing individualized treatment plans for clients.
Collaborated with team members to enhance client care strategies effectively.
Applied positive reinforcement to redirect negative behaviors.
Created and maintained positive relationships with students, parents, and colleagues.
Provided guidance to students in the classroom setting.
Supported students throughout academic instruction and assignments.
Offered students personalized educational, behavioral, and emotional support.
Helped implement behavior management strategies for individual students.
Resident Association President
New York City Housing Authority
10310
11.2015 - Current
Enforce community guidelines to maintain orderly operations and living conditions.
Mediate conflicts among residents to promote a harmonious living environment.
Conduct regular inspections to ensure resident safety and property security.
Coordinate with staff and counsel residents on personal matters, including family, financial, and educational challenges; oversee educational program development and manage departmental budget.
Coordinated maintenance requests and follow-ups for timely resolutions.
Facilitated community meetings to discuss resident needs and issues.
Assisted in developing programs to enhance resident engagement and well-being.
Collaborated with service providers to ensure access to essential resources.
Organized events that promoted community involvement and interaction among residents.
Acted as a liaison between residents and housing authority management teams.
Provided emotional support for residents struggling with mental health issues.
Encouraged social interaction among residents through organized activities.
Resident Watch Supervisor
New York City Housing Authority
Staten Island
10.2007 - 09.2018
Developed and implemented comprehensive security standards, policies, and procedures to ensure organizational safety and compliance.
Managed and directed a team of security professionals, overseeing recruitment, training, workflow assignment, performance evaluations, and disciplinary measures.
Conducted thorough analyses of security operations, identifying and mitigating risks while pinpointing opportunities for strategic improvements.
Gathered and scrutinized security-related data, assessing organizational security needs and measuring program effectiveness against established goals.
Liaised with public law enforcement, fire departments, and other agencies to coordinate security efforts, ensuring a unified approach to emergency response and operational activities.
Education/Childcare Manager
New Hope Community Church
Staten Island
09.2015 - 08.2017
Managed comprehensive support for educational programs, ensuring student progress and effective resolution of academic and behavioral issues through collaboration with parents and staff.
Oversaw recruitment, training, and performance evaluation of educational personnel, ensuring adherence to organizational standards and goals while optimizing resource allocation and budget management.
Assessed and enhanced program effectiveness, maintaining compliance with regulatory standards, and securing necessary funding through meticulous budget and grant proposal preparation.