HOWARD M DARGAN
Retail Management
Los Angeles,CA
Summary
Experienced retail and operations manager with over 25 years of expertise in specialty and boutique stores. Known for leading and motivating teams to achieve business objectives through talent acquisition, market analysis, operational efficiencies, brand presentation, and service excellence. Demonstrated success in driving top and bottom-line growth through strategic implementation of key business practices.
Overview
18
18
years of professional experience
Work History
Retail Manager
Mattel (American Girl Place)
01.2021 - Current
- Oversaw operations of customer service departments such as Guest Services, Personal Shopping, and Hair/Beauty Salons.
- Oversaw recruitment process for Brand Ambassador positions across various departments.
- Facilitated sessions aimed at enhancing employee motivation and boosting sales.
Assistant Manager
Ralph Lauren (Club Monaco)
01.2016 - 01.2021
- Managed all operational functions, generated, and exceeded revenue by 30% with monitoring employee productivity.
- Led charge of client experience program designed to help stylist build their client base and implemented new outreach programs.
- Played key role in training and development, emphasizing motivation and coaching to build successful teams.
Store Manager
Ann Inc (Ann Taylor)
01.2007 - 01.2011
- Managed all operations of a $3M store.
- Boosted sales generation by 12% compared to last year, surpassing company targets in acquiring new accounts.
- Organized monthly outreach events to boost revenue.
Education
Associates - Business Administration
Miami Dade Community College
Miami, FL01.1990
Skills
- Leadership
- Strategic Planning
- Recruiting & Onboarding
- Effective Communication
- Team Building & Relationships
- Compliance
Timeline
Retail Manager
Mattel (American Girl Place)
01.2021 - Current
Assistant Manager
Ralph Lauren (Club Monaco)
01.2016 - 01.2021
Store Manager
Ann Inc (Ann Taylor)
01.2007 - 01.2011
Associates - Business Administration
Miami Dade Community College
Similar Profiles
Madison MummaMadison Mumma
MARKETING MANAGER at MATTEL - AMERICAN GIRLMARKETING MANAGER at MATTEL - AMERICAN GIRL
Monica MacDonaldMonica MacDonald
Customer Service Representative at American Girl/MattelCustomer Service Representative at American Girl/Mattel
Katrina BatallaKatrina Batalla
Ecommerce Merchandise Analyst at MattelEcommerce Merchandise Analyst at Mattel
Natalia Flores TorresNatalia Flores Torres
Behavior Therapist at ACT PsychologyBehavior Therapist at ACT Psychology