Howard Queenan

Creating sales through networking and marketing with strategic placement of materials, material displays, and price point gaining productive market shares.

• Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.
• Developed highly profitable pipeline based on multiple sales penetration techniques.
• Exceeded sales goals and market competitions through effective negotiation of product and material pricing, freight and delivery rates and employee payment terms.
• Educated clients on new products and updated account information to maintain high standards of client service.
• Capitalized on emerging trends in customer preferences and flooring marketplaces when developing and implementing targeted solutions.
• Contributed to annual revenue of $4.5 million by selling flooring, kitchen, and bath services and developing new accounts.

Managed 265 accounts by reviewing and mitigating discrepancies and collaborating with account holders.

• Managed day-to-day business operation, blue print reading, customer relations, and rough framing/building.
• Recruited, hired and trained personnel.
• Devised, deployed and monitored processes to boost long-term business success and increase profit levels.
• Established, optimized and enforced business policies to maintain consistency and high-quality standards across building operations.
• Managed 5-7 employees by supervising daily tasks.
• Consulted with builders to assess needs and propose optimal solutions.

• Stepped up during foreman's absence to answer questions from employees, and delegate project tasks to employees.
• Reviewed plans and inspected ongoing construction to keep work in line with project goals.
• Enhanced company development initiatives by solving complex issues and suggesting corrective action.
• Delegated assignments based on building plans, project needs and knowledge of individual team members.
• Trained general contractors on company protocol and led quality assurance initiatives, maintaining high customer satisfaction ratings.

• Handled scheduling of subcontractors and staff to complete projects within required timeframes.
• Assessed subcontractor bids on exterior home projects for costs, conformity to requirements and overall suitability.
• Maintained up-to-date knowledge of store sales, payment policies and security standards.
• Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
• Worked with diligence to regularly meet or exceed special targets, including credit card applications, special donations and specific product promotions.

• Worked collaboratively with Foreman on many projects.
• Accurately and safely installed wall, roof and floor structures according to blueprints, customer requests and available inventories.
• Cut, measured and shaped wood using tools after inspecting blueprints, build areas and work orders.
• Efficiently met over deadlines under weather and time constraints.
• Shaped or cut materials to specified measurements using hand tools, machines and power saws.
• Transformed lumber into forms and assembled structures for building projects.
• Completed all tasks according to technical document requirements and specifications to work with accuracy.
• Measured and marked cutting lines on materials using pencil or chalk and marking gauge.
• Assembled durable, high-quality structures by working with forming systems, hand tools and range of equipment.