Howard Williams
Newark,CA
Summary
Proven track record in enhancing customer satisfaction and streamlining mail distribution at USPS, demonstrating exceptional problem-solving and team collaboration skills. Mastered carpentry techniques through mentorship, significantly improving efficiency and safety on job sites. Specializes in handling sensitive information and meeting tight deadlines, ensuring operational excellence and client trust. Personable individual with strong organization skills, to multitask and build relationships. Adept at prioritizing conflicting business or customer needs. Successful in working within collaborative environments.
Overview
17
17
years of professional experience
Work History
Mail Clerk
USPS
03.2016 - Current
- Safeguarded sensitive information through proper handling of confidential correspondence according to company policies.
- Reduced delivery errors by diligently sorting and categorizing mail according to recipient names, departments, and zip codes.
- Enhanced customer satisfaction through timely and accurate mail distribution within the organization.
- Maintained a well-organized mailroom, ensuring easy access to materials and efficient workflow for staff members.
Carpenter Apprentice
Self Employed Services
04.2007 - 10.2010
- Kept job site cleaned up properly and all debris disposed of in respective containers.
- Utilized hand tools such as hammers, chisels, levels, squares, and measuring tapes to complete tasks with precision and efficiency.
- Collaborated with experienced carpenters to improve skillset through hands-on training and mentorship opportunities.
- Followed established job site safety regulations and maintained safe and clean work area.
Education
No Degree - Carpentry
Carpenters Apprenticeship Program
Pleasanton, CA01.2010
High School Diploma -
Serra
San Mateo, CA09.1989
Skills
- Problem-solving skills
- Customer Service
- Team Collaboration
- Workplace Safety
- Mail Sorting
- Mail distribution
- Distribution Services
- Handling and sorting mail
- Document Scanning
- Package handling
- Shipping processes
- Deadline Management
Timeline
Mail Clerk
USPS
03.2016 - Current
Carpenter Apprentice
Self Employed Services
04.2007 - 10.2010
No Degree - Carpentry
Carpenters Apprenticeship Program
High School Diploma -
Serra
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