Summary
Overview
Work History
Education
Skills
LANGUAGES
AWARDS AND HONORS
Timeline
Generic

Jocelyn Calvert

Columbia

Summary

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Overview

4
4
years of professional experience

Work History

Blue and Orange, Key Hourly

Dave and Buster’s
Columbia, South Carolina
10.2022 - Current
  • Assisted in training at Lansing, Michigan; Greenville, South Carolina; and Pineville, North Carolina locations.
  • Delivered comprehensive onboarding and technical training to new team members, fostering adherence to company standards and enhancing service quality.
  • Analyzed staff performance metrics to maintain superior service quality and enforce compliance protocols.
  • Managed cash and check deposits, verifying precision to maintain financial integrity during processing.
  • Facilitated collaboration with kitchen staff to optimize food preparation and delivery timelines.

Operations Administrator

Let’s Play LA
Los Angeles, California
05.2024 - 09.2024
  • Oversaw comprehensive onboarding for new childcare staff to enhance team integration and operational efficiency.
  • Created and organized extensive training manuals that focus on safety protocols, state compliance, and effective behavioral management strategies for children.
  • Acted as the primary point of contact for staff inquiries regarding onboarding protocols, providing clear guidance through complex processes.
  • Executed comprehensive administrative support to ensure smooth functioning of HR and payroll activities.

Education

Bachelor of Arts - Psychology

University of South Carolina
Columbia
01-2028

Skills

  • Microsoft Excel
  • Active Listening
  • Conflict Resolution
  • Collaborative Teamwork
  • Communication
  • Data Collection
  • Record and Archival management
  • Friendly, positive attitude
  • Flexible and adaptable
  • Multitasking Abilities

LANGUAGES

English - Fluent
Spanish - Basic

AWARDS AND HONORS

Junior Leadership Program, Anderson Chamber of Commerce, 2021-2022, Selected as one of 35 students for a year-long program focused on civic responsibility and professional development.

Timeline

Operations Administrator

Let’s Play LA
05.2024 - 09.2024

Blue and Orange, Key Hourly

Dave and Buster’s
10.2022 - Current

Bachelor of Arts - Psychology

University of South Carolina