Howard Thaxter
New Hyde Park,NY
Summary
- Communicate with diverse teams, build rapport and long-term relationships, and achieve customer satisfaction
- Engaging with higher managment, learning various skills and techniques, and strive for personal improvement
- Observe surroundings, staying attentive and enhance self-awareness, and achieve workplace stability
Overview
7
7
years of professional experience
Work History
Community Habilitation Specialist
Meaningful New York
New York, NY
02.2024 - Current
- Targeted specific community groups with wellness and disease management information.
- Worked directly with patient treatment teams and participated in care coordination procedures.
- Helped vulnerable individuals navigate complex healthcare system.
- Managed enrollment, transportation, and paperwork for individuals to take advantage of community resources.
- Developed and maintained relationships with community partners to build program scope.
- Completed regular check-ins and progress report for each client.
- Provided compassionate and patient-focused care to cultivate well-being.
- Assisted with daily living activities, running errands, and household chores.
Merchandise Associate
Home Goods
08.2023 - Current
- Managed customer returns, fielded complaints with patience and understanding, and identified resolutions to ensure customer satisfaction
- Demonstrated excellent customer service and problem solving skills
- Unloaded and stocked merchandise onto shelves in accurate and timely manner
- Maintained and organized store shelves, displays, and backrooms
Office Supplies Associate
Staples
08.2023 - Current
- Assisted team members by providing prompt and accurate assistance with office supply requests
- Provided customer service to internal and external customers regarding office supply orders
- Managed inventory of office supplies, ensuring each item was restocked as needed
- Developed and maintained relationships with vendors and negotiated prices and discounts
Delivery Driver
Uber
07.2023 - 08.2023
- Maintained a safe driving record by following all traffic laws and abiding by company regulations
- Utilized GPS and other navigation tools to ensure timely deliveries
- Loaded and unloaded packages from delivery vehicle
- Communicated with customers regarding packages and delivery times
Store Associate
Rite Aid Pharmacy
05.2018 - 07.2023
- Greet customers in a friendly and professional manner, providing assistance to customers seeking information and help
- Provide customer service by assisting customers with returns, exchanges, refunds, and store credit
- Receive and process payments for purchases, including cash, credit cards, and checks
- Assist with store opening and closing procedures, such as counting cash and locking the door
Education
Bachelor's Degree - Digital Game Development
Long Island University
New York05-2021
Skills
- Time management
- Problem solving
- Coordination
- Documenting
- Patience
- Creative thinking
- Caring
- Open-mindedness
- Observing
Timeline
Community Habilitation Specialist
Meaningful New York
02.2024 - Current
Merchandise Associate
Home Goods
08.2023 - Current
Office Supplies Associate
Staples
08.2023 - Current
Delivery Driver
Uber
07.2023 - 08.2023
Store Associate
Rite Aid Pharmacy
05.2018 - 07.2023
Bachelor's Degree - Digital Game Development
Long Island University