H. Rick Dourian
North Bend,WA
Summary
While keeping our company's core values and culture in the forefront, I'm seeking an opportunity to transfer an extensive background in overall warehouse operations from inside the box to the corporate office. I plan on doing so with an open mind and a humble mindset while staying a dedicated student of our business. I am confident that the skills that I have gained over twenty-two years with Costco Wholesale and working with many talented Costco employees will help me perform at a high level and deliver quality results in a timely fashion. I look forward to continually serve our company from a different perspective.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Assistant General Manager
Costco Wholesale Corp
Redmond, WA
11.2025 - Current
- Assisted in daily operational support to enhance warehouse efficiency and member satisfaction.
- Coordinated staff schedules to ensure optimal coverage during peak hours and events while staying within our budgets.
- Monitored compliance with safety regulations and company policies to maintain workplace standards.
- Motivated, trained, and disciplined employees to maximize performance.
- Developed and implemented new operational procedures, streamlining daily tasks and improving overall efficiency.
Assistant General Manager
Costco Wholesale Corp
Kirkland, WA
10.2023 - 11.2025
- Accountable for Fresh & Ancillary Businesses / Administration
- In depth involvement with all Fresh and Ancillary departments including budgeting, planning and overall day-to-day operations.
- Adopted all four fresh departments with brand-new managers and two ancillary departments going into the 2023 holiday season.
- Navigated through short staffing and recruitment of outside talent to help meet business needs.
Assistant General Manager
Costco Wholesale Corp
Melrose Park, IL
01.2020 - 10.2023
- Managed a high volume inner city warehouse during COVID-19 period dealing with high stressful situations including local looting and rioting.
- Helped reduce shrink and drive top line sales though creative merchandising and healthy partnerships with our regional buying staff.
- Helped with development and promotions od several Managers in Staff Managers to AGM's and Area Managers to Staff.
- Acquired a sign off from both the Regional Manager (Kevin Green) and Warehouse Manager (Lynda Calococci) as Ready now.
Education
Aspiring Leaders
Dale Carnegie
Oak Brook, IL2023
Connections
Journey's For All
Oak Brook, IL2023
Leadership And Conflict Management
Costco University
Oak Brook, IL2010
Business Law
William Rainey Harper College
Palatine, IL2000
International Business / Import And Export / CIS
California State University, Stanislaus
Turlock, CA1998
Skills
- Employee development and management
- Inventory control
- Operations management and oversight
- Budget control
- Strategic planning skill
- Financial reporting
Certification
- Proficient in Google Suits
- Proficient in AS400
- Food Safety Certified
- OSHA & HIPPA Certified
- Gas Station Certified
- HAZMAT Certified
Languages
English
Native or Bilingual
Arabic
Full Professional
Armenian
Full Professional
Spanish
Limited Working
Interests
- People Development
Have a clear understanding of
the responsibility we have in
teaching and developing the
next generation of Costco
leaders through leading by
example and explaining the
why's behind what we do
- Passion & Full Ownership
I'm extremely passionate
about our business and
helping people I take full
ownership in everything I do
and manage our business with
an owner operator mentality
Timeline
Assistant General Manager
Costco Wholesale Corp
11.2025 - Current
Assistant General Manager
Costco Wholesale Corp
10.2023 - 11.2025
Assistant General Manager
Costco Wholesale Corp
01.2020 - 10.2023
Aspiring Leaders
Dale Carnegie
Connections
Journey's For All
Leadership And Conflict Management
Costco University
Business Law
William Rainey Harper College
International Business / Import And Export / CIS
California State University, Stanislaus