Summary
Overview
Work History
Education
Skills
Timeline
Generic

Hua Sun

Flushing

Summary

Dynamic and results-driven professional with experience at Skyworth Logistics Inc. Skilled in customer service and dispatching procedures, adept at managing high-stress situations while ensuring timely delivery. Proven ability to foster teamwork and enhance operational efficiency through active listening and effective communication. Committed to excellence in every task undertaken.

Overview

10
10
years of professional experience

Work History

Dispatcher

Skyworth Logistics Inc
01.2024 - 11.2024
  • Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
  • Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
  • Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.

Assistant

Seasky Logistics Inc
02.2021 - 12.2021
  • Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
  • Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
  • Worked closely with management to provide effective assistance for specific aspects of business operations.

Cashier

Seafood Buffet
01.2015 - 11.2020
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

Monash University

Skills

  • Customer service
  • Data entry
  • Active listening
  • Dispatching procedures

Timeline

Dispatcher

Skyworth Logistics Inc
01.2024 - 11.2024

Assistant

Seasky Logistics Inc
02.2021 - 12.2021

Cashier

Seafood Buffet
01.2015 - 11.2020

Monash University

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Hua Sun