Hubert Ptak
Crystal Lake,IL
Summary
To Obtain a Field Auto Appraiser/ Estimator II Position bringing 19+ years of experience working in collision repair industry. Possesses developed leadership qualities to motivate and direct team and meet challenges in both shop and office. Focused automotive professional well-versed in assessing damage, writing estimates and overseeing repairs. Recruiting, coaching and leading effective teams. Adapt at keeping collision center operations running smoothly. Talented team and business leader with excellent problem-solving, planning and conflict management abilities. Dedicated to keeping team members safe, controlling costs and promoting customer satisfaction. Tesla Certified in Structural Repairs and Aluminum Welding. Effective builder, trainer and coach of high-performing teams. Highly-knowledgeable, Seeking challenging new role with dynamic organization.
Overview
18
18
years of professional experience
Work History
Lead Estimator
Tesla Collision
Lincolnshire, IL
12.2022 - Current
- Team Training and Expanding Estimatics / Customer Service Knowledge, Leadership / Mentoring, Ability to Multitask with Strong Attention to Detail, Proven Track Record of Building Profitable Teams and Repair Plans, Production Management, Quality Control, Establishing Customer Connections by Educating and Building Trust in our Product and Process, Recognition for 100% Customer Service and Google Reviews
GM
Caliber Collision
08.2019 - 12.2022
- Overseen and Made Day to Day Business Decisions, Average Sales 350K, Exceptional Customer Service, Estimating for all DRP Insurance Companies, Production Manager, Parts and Payroll
GM
Gerber Collision
06.2017 - 08.2019
- Turned Tier 3 Location into Tier 1 within 6 months, Established Trust and Retained Employees, Production Manager, Parts Manager, Estimator
Manager/Estimator/Tech
Gold Coast Auto Body
11.2012 - 05.2017
- Managed Tesla Repair Program, Tesla Certified Tech in Aluminum Welding and Structural Repairs, 100% Customer Service Recognition
Estimator
Collision Revision
01.2009 - 11.2012
- Repair Planning for all Major Insurance Carriers, Production/Parts ordering Documentation of Files, Supplements, Photos and Invoicing
Auto Physical Damage Appraiser
American Service Insurance
Elk Grove Village, IL
01.2006 - 01.2009
Education
Business Finance -
Wilbur Wright College
Skills
- Estimate Preparation
- Safety Practices
- Meeting KPIs
- Quality Assurance
- Insurance Procedures
- Supervising Staff
- Customer Relations
- Managing Operations
- Quality Controls
- Employee Training and Development
- Training and Coaching
- Business Relationships
- Team Building and Leadership
- Training and Development
- Personnel Management
- Estimation Skills
- Repair Negotiations
- Appointment Scheduling
- Appraisal Writing
- Customer Relationship Management
- Financial Management
- Employee Motivation
- Revenue Generation
- Operations Management
- Team Leadership
- Payroll Administration and Timekeeping
- Cost Control
- Sound Judgment
- Staff Scheduling
- Hiring and Onboarding
- Employee Relations
- Customer Service
- Proficient in Estimating Software
- Training Management
- Supervision and Training
- Customer Service Management
- Customer Retention
- Organizational Structuring
Timeline
Lead Estimator
Tesla Collision
12.2022 - Current
GM
Caliber Collision
08.2019 - 12.2022
GM
Gerber Collision
06.2017 - 08.2019
Manager/Estimator/Tech
Gold Coast Auto Body
11.2012 - 05.2017
Estimator
Collision Revision
01.2009 - 11.2012
Auto Physical Damage Appraiser
American Service Insurance
01.2006 - 01.2009
Business Finance -
Wilbur Wright College
Similar Profiles
Romell BlackmanRomell Blackman
Service Advisor at TESLA COLLISIONService Advisor at TESLA COLLISION
Kevin CarrilloKevin Carrillo
Estimator (S3) at Tesla CollisionEstimator (S3) at Tesla Collision
Gary JanzenGary Janzen
Estimator at Tesla CollisionEstimator at Tesla Collision
Jorge IrizarryJorge Irizarry
Paint Correction/Auto Detailer at Tesla CollisionPaint Correction/Auto Detailer at Tesla Collision
Katherine OlsenKatherine Olsen
Store Manager at Victoria's Secret & PINKStore Manager at Victoria's Secret & PINK