Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Hue Khanh Nham Luu

Quincy,Massachusetts

Summary

Responsible Server Assistant adaptable to fast-paced, changing restaurant environments with discerning customers and high standards. Enthusiastic team member possessing sharp memorization skills and outstanding teamwork abilities. High-energy waitress skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences.

Overview

8
8
years of professional experience

Work History

Restaurant Server

MGM Grand
Macau, KY
09.2014 - 08.2022
  • Provided menu recommendations and answered questions regarding food ingredients and preparation methods.
  • Attended to guests needs in a timely manner, ensuring satisfaction throughout their dining experience.
  • Greeted and seated customers promptly, courteously, and professionally.
  • Recorded orders accurately into the Point of Sale system.
  • Delivered beverages, appetizers, entrees, and desserts to guests in an efficient manner.
  • Assisted other servers as needed during peak hours or special events.
  • Maintained cleanliness of restaurant area, including tables, chairs, floors, counters, windowsills.
  • Followed up on guest requests in a timely manner.
  • Checked back with guests periodically to ensure satisfaction with food and service.

Education

High School Diploma -

Tenloman
Viet Nam
06-2011

Skills

  • Menu Memorization
  • Order Taking
  • Drink Preparation
  • Guest Relations Management

Languages

Vietnamese
Native/ Bilingual
Chinese (Cantonese)
Native/ Bilingual
Chinese (Mandarin)
Native/ Bilingual
English
Professional

Timeline

Restaurant Server

MGM Grand
09.2014 - 08.2022

High School Diploma -

Tenloman

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Hue Khanh Nham Luu