Hugh Brown
North Augusta,SC
Summary
Dynamic operations leader with a proven track record at RBW Logistics, leveraging AI and predictive analytics to drive cost reductions and enhance safety. Expert in digital transformation and process automation, fostering a culture of continuous improvement while managing large teams. Achieved significant operational excellence through data-driven strategies and employee engagement.
Overview
38
38
years of professional experience
1
1
Certification
Work History
Director of Operations
RBW Logistics and Warehousing
01.2023 - Current
- Oversight of five facilities totaling 2.0 million sq. ft., managing full P&L and operational strategy.
- Led deployment of AI-driven fleet management and predictive analytics for transportation, optimizing routes and reducing costs.
- Supervised 45 drivers, 4 yard jockeys, 40 trucks, and 250 trailers, integrating IoT and telematics for real-time asset tracking.
- Managed 250+ associates, fostering a culture of continuous improvement and digital upskilling.
- Implemented AI-powered safety monitoring and automated reporting, ensuring 24/7 operational excellence.
General Manager
Americold Realty Trust
01.2021 - 01.2023
- Promoted three times in 1.5 years; led the largest facility in District 1 (330,000+ sq. ft.).
- Directed import/export operations, integrating AI for demand forecasting and inventory optimization.
- Managed 250+ associates, including 56 managers and supervisors, driving digital transformation initiatives.
- Achieved double-digit EBITDA growth through AI-enhanced budgeting and forecasting tools.
- Oversaw compliance with USDA and Customs, utilizing machine learning for regulatory risk assessment.
General Manager
Tri-State Distributors
01.2020 - 01.2021
- Managed a 320,000 sq. ft. warehouse with $2.5M in inventory, implementing AI-powered inventory controls.
- Led a team of 32, including 6 CSRs and 6 route drivers, automating scheduling and route optimization.
- Enforced DOT and DVIR compliance using digital platforms and predictive maintenance algorithms.
- Drove cost reduction and operating income growth through process automation and data analytics.
Branch General Manager
Dillon Supply Company
01.2018 - 01.2020
- Increased branch operating income by 25% and reduced costs by 35% through AI-enabled process improvements.
- Managed 165,000 sq. ft. of inventory, leveraging ERP (SAP) and AI for inventory reduction and control.
- Mentored sales and warehouse teams, introducing digital training modules and performance analytics.
- Achieved zero accidents for two years via AI-powered safety programs and predictive risk modeling.
Service Manager
Alsco Uniform & Linen Co
01.2016 - 01.2018
- Led Six Sigma and lean initiatives, integrating AI for labor optimization and quality control.
- Managed 25+ route drivers and warehouse staff, deploying digital SOPs and automated compliance tracking.
- Developed AI-driven customer retention strategies and contract negotiation tools.
Senior General Manager
G&K Services
01.2007 - 01.2016
- Delivered consistent operating income growth via AI-powered cost management and process standardization.
- Improved employee retention and safety using digital engagement platforms and predictive analytics.
- Finished in the top 5% of branch managers for six consecutive years.
Regional Director/Partner
Ryan’s Restaurant Group
01.1988 - 01.2007
- Directed expansion and operations for 250+ locations nationwide, leveraging data analytics for market growth.
- Developed and implemented digital training and hiring processes, supporting company-wide transformation.
- Exceeded revenue and operating income goals through AI-enhanced sales and retention strategies.
Education
Bachelor’s - Business Administration and Management
Chesterfield Marlboro College
Cheraw, SC01.1984
Skills
- AI and machine learning for logistics
- ERP systems (SAP)
- Predictive analytics
- IoT and telematics integration
- Digital transformation and process automation
- Data-driven safety and compliance management
Certification
- Six Sigma Green Belt
- Lean Manufacturing
- AI for Business Operations, Coursera, 01/01/25
Leadership Achievements
- Led digital transformation initiatives across multiple organizations.
- Consistently delivered double-digit profit growth and cost reductions.
- Recognized for excellence in safety, compliance, and employee development.
Professional Accomplishments
- Spearheaded the deployment of AI-driven fleet management and predictive analytics at RBW Logistics and Warehousing, optimizing transportation routes and reducing operational costs across five facilities totaling 2.0 million sq. ft.
- Achieved double-digit EBITDA growth at Americold Realty Trust by integrating AI-enhanced budgeting, forecasting tools, and digital transformation initiatives, while leading the district’s largest facility and earning three promotions in 1.5 years.
- Increased branch operating income by 25% and reduced costs by 35% at Dillon Supply Company through AI-enabled process improvements and ERP-driven inventory control, while maintaining a zero-accident record for two consecutive years.
- Directed expansion and operations for over 250 locations nationwide at Ryan’s Restaurant Group, leveraging data analytics for market growth and exceeding revenue and operating income goals through AI-enhanced sales and retention strategies.
- Consistently delivered double-digit profit growth and cost reductions across multiple organizations by leading digital transformation initiatives, implementing advanced analytics, and fostering a culture of continuous improvement.
- Recognized for excellence in safety, compliance, and employee development, including top 5% branch manager performance for six consecutive years at G&K Services.
- Led and participated in impactful community engagement initiatives, including organizing and supporting programs such as Feed the Children, HeroBox, and Americold PROUD.
Timeline
Director of Operations
RBW Logistics and Warehousing
01.2023 - Current
General Manager
Americold Realty Trust
01.2021 - 01.2023
General Manager
Tri-State Distributors
01.2020 - 01.2021
Branch General Manager
Dillon Supply Company
01.2018 - 01.2020
Service Manager
Alsco Uniform & Linen Co
01.2016 - 01.2018
Senior General Manager
G&K Services
01.2007 - 01.2016
Regional Director/Partner
Ryan’s Restaurant Group
01.1988 - 01.2007
Bachelor’s - Business Administration and Management
Chesterfield Marlboro College