Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Hugh Godfrey

The Bronx,NY

Summary

Dedicated Security Sergeant with over 30 years of experience in emergency response, risk assessment, and conflict resolution. Proven track record in enhancing security measures and staff training to maintain a safe environment. Results-driven Security Supervisor with extensive experience in developing and enforcing security protocols. Expertise in emergency preparedness and team leadership, ensuring compliance with safety standards while providing exceptional customer service to staff and visitors. Experienced security professional known for strong conflict resolution and customer service skills. Committed to enhancing security measures and training staff, ensuring a safe and efficient environment for all stakeholders. Veteran security professional experienced in managing teams and leading program administration for facilities. Knowledgeable about reviewing feeds, conducting investigations, and patrolling grounds to prevent all types of security problems.

Overview

41
41
years of professional experience
1
1
Certification

Work History

Security Sergeant

TWDC, Inc....
New York, New York
08.1990 - Current
  • Monitored security cameras to ensure safety and identify potential threats.
  • Conducted regular patrols to maintain a secure environment for staff and visitors.
  • Assisted in enforcing company policies related to safety and access control.
  • Responded promptly to alarms and emergencies, coordinating with local authorities.
  • Documented incidents and prepared detailed reports for management review.
  • Provided customer service by addressing visitor inquiries and directing them appropriately.
  • Collaborated with team members to enhance security protocols and procedures.
  • Attended training sessions to learn about safety regulations and emergency response techniques.
  • Resolved conflicts between employees or customers in a professional manner.
  • Developed security protocols for high-risk areas within the organization.

Security Supervisor

TWDC, Inc.
New York, New York
11.1984 - Current
  • Developed security protocols to ensure safety across all facilities.
  • Managed emergency response plans for potential security incidents.
  • Trained staff on safety procedures and emergency preparedness.
  • Implemented risk assessment strategies to enhance overall security posture.
  • Developed and enforced security policies, procedures, and protocols to protect confidential information.
  • Floated between security locations to check in with officers, assess security and make proactive adjustments based on changing conditions.
  • Conducted regular staff training on security policies and procedures.
  • Maintained team compliance with professionalism guidelines and security team standards.
  • Monitored physical access to the premises, ensuring that only authorized personnel were allowed entry.
  • Managed a team of Security Officers responsible for monitoring CCTV cameras and responding to alarms.
  • Recorded required data for incident reports and files.
  • Strengthened emergency preparedness and immediate responses while commanding oversight and maintenance of safety inventory and equipment.

Education

Some College (No Degree) - Communications

Hunter College
New York, NY

Skills

  • Customer service
  • Conflict resolution
  • Emergency preparedness
  • Incident reporting
  • Team collaboration
  • Risk assessment

Certification

  • CPR Certified
  • FLSD Cert-F89

References

References available upon request.

Timeline

Security Sergeant

TWDC, Inc....
08.1990 - Current

Security Supervisor

TWDC, Inc.
11.1984 - Current

Some College (No Degree) - Communications

Hunter College

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