Walter Dixon
Philadelphia,PA
Summary
Experienced Security Sergeant with twenty two years of progressive security experience. Well versed in leading teams and responding to emergency situations quickly for optimal support. Trained in weapons detection and safety precautions.
Overview
19
19
years of professional experience
Work History
Security Sergeant
Childrens Hospital of Philadelphia
03.2023 - Current
- Trained security officers in emergency procedures, resulting in improved team preparedness and response time.
- Evaluated performance metrics of security officers, providing constructive feedback aimed at improving individual job performance as well as overall team efficiency.
- Trained and supervised new security officers to maximize performance and understanding of protocols.
- Developed trusting relationships with staff members by maintaining approachability while enforcing necessary regulations for workplace safety.
- Maintained a safe environment for staff and visitors with strict access control procedures.
- Oversaw team of security officers and managed scheduling and performance evaluations.
Security Corporal
Childrens Hospital Of Philadelphia
04.2018 - Current
- Enforce security policies and remove violators and unauthorized individuals from premises to maintain a safe environment.
- Communicate with security team and building supervisors using two-way radios, mobile phones and land lines
- Coach officers from the command center in their daily post duties
- Monitor fireworks, Ccure, Verint, and panic alarm systems to enable staff and building safety.
- Execute security rules and procedures and calmly and promptly escort non-compliant individuals out of building.
- Operate handheld metal detector and other surveillance devices to screen individuals entering facility.
- Conduct training sessions for new security personnel to facilitate compliance with security protocols.
Primary Base Officer
Children's Hospital Of Philadelphia
11.2005 - 04.2018
- Coordinated officer movements during 8 hour shift..
- Maintained plans for various contingencies and emergency situations.
- Kept upper management abreast of pertinent data.
- Worked well in a team setting, providing support and guidance.
- Developed and maintained courteous and effective working relationships.
- Exercised leadership capabilities by successfully motivating and inspiring others.
Education
Virginia State University
Petersburg, VASkills
- Crisis Intervention Training
- Risk Analysis Training
- Conflict De-Escalation
- Screening Wands
- Superior Customer Service
- Report Writing
- First Aid and CPR Certified
Timeline
Security Sergeant
Childrens Hospital of Philadelphia
03.2023 - Current
Security Corporal
Childrens Hospital Of Philadelphia
04.2018 - Current
Primary Base Officer
Children's Hospital Of Philadelphia
11.2005 - 04.2018
Virginia State University
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