Hughes Webster
Washington,DC
Summary
Highly motivated professional with several years of entrepreneurial and management experience. Skillfully creates and maintains professional and loyal relationships with co-workers, staff and clients while managing administrative and sales employees. Comfortable working independently as manager and leader and as collaborative team member. Applies business acumen and experience and exercises decisive judgment to meet and exceed organizational goals.
Overview
21
21
years of professional experience
Work History
Owner, Locksmith
Webster Locksmith
Washington, DC
2004.01 - Current
- Provides comprehensive locksmithing services to include commercial and residential master keying and lock re-keying.
- Maintains relationships with existing clients by providing superior customer service.
- Develops policies and procedures for the organization.
- Develops strategic plans to increase profitability and efficiency.
- Identifies new opportunities for growth, expansion, and diversification.
- Researches potential partners in order to expand services offered.
- Manage daily operations of business, including hiring and training staff.
- Overseer of budget and financial management.
- Executes performance reviews to encourage improved productivity for team members.
- Reviews legal documents related to business operations.
- Ensures compliance with applicable laws and regulations related to business operations.
Contractor
Safeguard Properties, Inc.
Washington, DC
2008.01 - 2014.01
- Delivered high-quality professional services, including repairing and maintaining marketable real estate properties.
- Successfully managed a crew to execute the eviction process and preservation services such as landscaping, winterizing homes, etc., during the lifecycle of the real estate owned (REO) properties.
Contractor/Trainer/Supervisor
C&T Cable, Inc.
District Heights, MD
2005.01 - 2008.07
- Established a solid track record in management roles, fostering a positive working environment and effectively collaborating with technical teams.
- Trained staff in the installation, infrastructure, and troubleshooting of cable, voice and data systems as well as TCP/IP networks. Provided training in CCTV, voice paging, and wireless solutions.
- Achieved top 1% completion rate for all new, custom installs, and service calls.
- Identified potential issues or risks that could impact the successful completion of projects.
- Analyzed bids from subcontractors prior to awarding contracts in order to obtain best value services.
Education
Business Management Certification -
Prince George’s Community College
Largo, MD01.2004
High School Diploma -
Marshall-Walker High School
Richmond, VA01.1986
Skills
- Budget Administration
- Labor Relations
- KPI Management
- Business Management
- Regulatory Compliance
- Employee Development
- Operations Management
- Business Planning
Military Service
United States Army, 01/01/1986, 01/01/1990, Fort Linwood, MO, Stuttgart, Germany, Hunter Airfield, Savannah, GA, Honorable discharge, 01/01/1991 - 06/30/1991 Recalled to active duty during Desert Storm Conflict
Timeline
Contractor
Safeguard Properties, Inc.
2008.01 - 2014.01
Contractor/Trainer/Supervisor
C&T Cable, Inc.
2005.01 - 2008.07
Owner, Locksmith
Webster Locksmith
2004.01 - Current
Business Management Certification -
Prince George’s Community College
High School Diploma -
Marshall-Walker High School
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