Hugo Aguilar
West Chicago,IL
Summary
Hardwo
Professional warehouse management expert with extensive experience in overseeing daily operations, inventory control, and logistics. Strong focus on fostering team collaboration and ensuring efficient workflows to achieve optimal results. Skilled in problem-solving, staff training, and adapting to changing needs, ensuring reliable performance and operational excellence. Known for effective communication, leadership, and results-driven approach.
Logistics professional with extensive experience in managing warehouse operations and leading teams to ensure efficient workflows. Known for reliability and adaptability in meeting changing needs. Expertise in inventory management and process optimization, fostering collaborative team environment. Always open to learning new things, type of worker that is reliable, hardworking, teamplayer and always looking to grow and improve with a company, never settling and getting too comfortable
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
12
12
years of professional experience
Work History
Warehouse Supervisor
Target Plastics Technology
03.2024 - Current
- Coordinated employee activities during warehouse shifts.
- Supervised shipping and receiving, distribution and workplace safety.
- Supervised shipping and handling operations.
- Used warehouse management software to reconcile daily inventory.
Service Technician
Servpro of Caledonia, Harvard, North Woodstock
05.2023 - 05.2024
- Explained diagnostic findings to customers and outlined repair or service options.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Inspected equipment to diagnose operational issues.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
- Effectively communicated technical information to non-technical clients, ensuring proper understanding and utilization of equipment features.
Sales Consultant
Chevrolet Of Naperville
06.2021 - 05.2023
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic
- Responded to telephone and in-person requests for information.
- Followed up with existing customers to provide additional support and address concerns.
- Increased sales by fostering relationships with customers, implementing business strategies and suggesting areas for improvement.
- Maximized customer retention by resolving issues quickly.
- Maintained organized, presentable merchandise to drive continuous sales.
Service Consultant
Chevrolet Of Naperville
06.2021 - 06.2022
- Provided information about service procedures and expected timelines.
- Discussed options with clients and determined appropriate plans.
- Documented payment details and personal information on customer accounts.
- Wrote service orders and updated schedules.
- Maintained high customer satisfaction standards to meet or exceed targets.
- Pleasantly greeted customers and asked open-ended questions to better determine needs.
- Suggested add-on services that would be helpful to customers and improve bottom line.
- Documented problems and corrective actions to maintain records.
Technician
Safelite
10.2017 - 06.2021
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Maintained quality assurance and customer satisfaction objectives.
- Inspected equipment to identify areas of wear or causes of malfunctions.
- Observed equipment operation to diagnose and troubleshoot reported issues.
- Completed job reports and logs immediately following service calls.
- Performed complex mechanical alignments and equipment calibration to meet quality standards.
- Scheduled maintenance and repair tasks in alignment with production deadlines to reduce bottlenecks.
- Mentored junior technicians in maintenance, repair and reporting duties.
- Repaired and replaced windshields on all types of vehicles from small cars to semi trucks
Line Worker
Portillos
02.2013 - 10.2017
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Set up and broke down food service lines quickly to maintain service flow.
- Compiled recipe ingredients and prepared for cooks by washing, cutting, or measuring food items.
- Monitored food quality and freshness throughout day.
Education
Automotive Tech
Universtal Technical Institue
Lisle01.2017
Glenbard East High School
Lombard, IL05.2014
Skills
- Product and Service Sales
- Social Perceptiveness
- Guest Relations
- Excellent People Skills
- Multitasking Strengths
- Money Handling
- Forklift operator certification
- Loading and unloading
- Shipping and receiving
- Warehouse operations
- Team player
- Warehouse safety
- Material handling
- Teamwork and collaboration
Languages
Spanish
Native or Bilingual
Skills
- Customer Service
- Teamwork and Collaboration
- Verbal and Written Communication
Timeline
Warehouse Supervisor
Target Plastics Technology
03.2024 - Current
Service Technician
Servpro of Caledonia, Harvard, North Woodstock
05.2023 - 05.2024
Sales Consultant
Chevrolet Of Naperville
06.2021 - 05.2023
Service Consultant
Chevrolet Of Naperville
06.2021 - 06.2022
Technician
Safelite
10.2017 - 06.2021
Line Worker
Portillos
02.2013 - 10.2017
Glenbard East High School
Automotive Tech
Universtal Technical Institue
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