Work History
Education
Skills
Timeline
Generic

Hugo Cano Jr

Grand Rapids,MI

Work History

Information Technology Intern

Independent Bank
2025 - 2025
  • Supported the transition of employees from Windows 10 to Windows 11, ensuring systems and applications worked properly after migration


  • Managed user permissions and accounts within the VM server environment to maintain proper access and security


  • Responded to help desk tickets, troubleshooting common hardware and software issues to keep employees productive

Sales Advisor

Best Buy
2023 - 2024
  • Development of brands to ensure reliable information for consumers wants and needs


  • Product troubleshooting


  • Initiate to acquire a relationship with consumer to offer a better experience

Education

Information Technology

Grand Valley State University
Allendale, MI
05-2026

Skills

  • Microsoft Office Suite
  • User Account and Permissions Management
  • Endpoint Security Awareness
  • Proficient adaptability and reliability
  • Intermediate software proficiency
  • Virtual Machine and Windows Management
  • Helpdesk Support and Troubleshooting

Timeline

Information Technology Intern

Independent Bank
2025 - 2025

Sales Advisor

Best Buy
2023 - 2024

Information Technology

Grand Valley State University
Hugo Cano Jr