Hugo Garcia Duran
Prescott Valley,AZ
Summary
Future business leader with a strong management, service, and community work background. Currently in the process of studying for a Bachelor of Business Administration in Business Management at Northern Arizona University and currently studying as an Honors College student as well. Experienced in leadership and customer service from roles with Buffalo Wild Wings and Denny's, supplemented by my leadership as President of the Interact Club at Bradshaw Mountain High School and Rotary District 5495 Assistant Governor. Recipient of professional skill excellence award, including a regional 1st place win for HOSA interview skills and MICETd award recipient. Passionate about business strategy, organizational leadership, and community-centered initiatives.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Sever
Lancaster Wings/ Buffalo Wild Wings
Prescott Valley, AZ
10.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server/Restaurant Hostess
Dennys Restaurant
Prescott Valley, AZ
03.2023 - 09.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Education
High School Diploma -
Bradshaw Mountain High School
6000 E Long Look Dr.05.2025
Skills
- Strong Work Ethic
- Exceptional customer service
- Guest Engagement
- Memory retention
- Hospitality service expertise
- High Energy and Stamina
- Time Management
- Organizational Skills
- Active Listening
Accomplishments
Educational Accomplishment Through CTED Mountain Institute for Business Management Program [2023-2023].
Affiliations
- Rotary International
- Future Business leaders of America
- Rotary District 5495
- Interact International
Certification
- Certificate in Business management, MICTED 2 year program.
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Sever
Lancaster Wings/ Buffalo Wild Wings
10.2024 - Current
Server/Restaurant Hostess
Dennys Restaurant
03.2023 - 09.2024
High School Diploma -
Bradshaw Mountain High School