Suri Mendoza Barbosa
Yuba City ,CA
Summary
Dynamic and customer-focused professional with experience as a Drive-Thru Cashier at Carl's Jr. Proven ability in payment handling and exceptional communication skills, enhancing customer satisfaction and loyalty. Recognized for multitasking in high-volume environments while maintaining quality control and fostering positive relationships with diverse clientele.
Overview
1
1
year of professional experience
Work History
Drive-Thru Cashier
Carls Jr
Yuba City, CA
02.2025 - Current
- Operated cash register, processing transactions accurately and efficiently.
- Provided exceptional customer service, ensuring satisfaction and repeat business.
- Handled food orders swiftly, maintaining quality and presentation standards.
- Collaborated with kitchen staff to streamline order preparation and delivery.
- Assisted in training new cashiers on operational procedures and customer interactions.
- Resolved customer inquiries and complaints promptly to enhance overall experience.
- Took orders at drive-thru or front counter and accurately processed payments to provide guests with great service.
- Demonstrated outgoing and friendly behavior and positive attitude and interacted well with staff and customers.
- Maintained clean, tidy and orderly work station to uphold company standards.
- Assisted customers with menu items and accurate order fulfillment.
- Managed cash transactions for a high-volume drive-thru, maintaining accuracy and efficiency.
- Understood restaurant menu, limited-time offers and promotions to answer guest questions.
- Developed strong communication skills while interacting with diverse clientele daily.
- Crosstrained in front counter operations to provide additional support as needed during busy periods or staff shortages.
- Cross-trained in other areas of restaurant to provide additional support during busy periods.
- Followed company policies and procedures regarding cash handling.
- Handled customer inquiries and complaints professionally, resolving issues promptly and courteously.
- Collaborated with fellow team members to ensure smooth workflows and exceptional customer experiences during all shifts worked.
Education
GED -
Yuba College
Marysville, CAHigh School Diploma -
Yuba City High School
Yuba City, CASkills
- Cleaning and sanitation
- Excellent communication
- Customer service
- Problem-solving
- Multitasking and organization
- Flexible schedule
- Stress tolerance
- Quality control
- Payment handling
- Cash handling expertise
- Payment processing
- Patience and empathy
- Upselling strategies
- Product promotion
- Friendly and outgoing
- Cooperative attitude
- Active listening
- Relationship building
- Issue resolution
- Analytical thinking
- Customer relations
- Basic mathematics
- Policies and procedures
- Work task prioritization
- Reliability and punctuality
Languages
Spanish
Native or Bilingual
Timeline
Drive-Thru Cashier
Carls Jr
02.2025 - Current
GED -
Yuba College
High School Diploma -
Yuba City High School