Hugo Morley
Tampa
Summary
Bringing warm, friendly demeanor and excellent communication skills. Possesses knowledge of mixology and customer service, with hands-on experience in crafting beverages and managing bar inventory. Committed to creating welcoming atmosphere and ensuring memorable experience for guests.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Bartender
OGGI
04.2022 - Current
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Kept bar presentable and well-stocked to meet customer needs.
Office Manager
Merrymakers Club
11.2021 - Current
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Bartender
Shuffle
10.2021 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
Education
Bachelor of Arts - Stage Management And Theatre Design
Mountview Theatre School
London England10-1988
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Outgoing personality
Certification
- SafeServe Manager Certification – National Restaurant Association.
Timeline
Bartender
OGGI
04.2022 - Current
Office Manager
Merrymakers Club
11.2021 - Current
Bartender
Shuffle
10.2021 - Current
Bachelor of Arts - Stage Management And Theatre Design
Mountview Theatre School
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