Hugo Salazar
La Porte,TX
Summary
Dedicated and team-oriented professional with extensive experience in customer service, and aptitude in wine selection, pairing, and cellar management. Skilled event coordinator with experience in managing a variety of events, budget planning, and leading and recruiting team members. Seeking to grow and apply my knowledge of hospitality service to further build my skills needed in my career.
Overview
7
7
years of professional experience
Work History
Bartender Shift Manager
Kork Wine Bar
Georgetown, Texas
08.2023 - 06.2025
- Worked alongside the culinary team to formulate pairings that enriched menu selections, contributing to growth in wine sales.
- Partnered with the sommelier in managing a diverse wine inventory valued at over $400,000, including over 350 selections from various regions.
- Helped coordinate various events for the restaurant, ranging from wedding receptions, parties, and monthly wine-tasting events, drawing in new patrons, and increasing repeat visits.
- Assisted in conducting weekly tastings with wine representatives, aiding in product selection, and securing exclusive offers for the restaurant.
Head Waiter
Gringo's Mexican Kitchen
La Porte, Texas
08.2022 - 03.2023
- Trained new hires on customer service protocols, enhancing customer satisfaction.
- Assisted management in reducing food wait times by executing expo manager responsibilities.
- Directed team members while coordinating catering events involving up to 200 guests.
- Assisted with bartending, to-go orders, and hosting teams when necessary to boost overall efficiency.
Event Coordinator
Houston Yacht Club
Shoreacres, TX
07.2021 - 08.2022
- Led teams consisting of 5 to 25 servers and bartenders to coordinate successful events.
- Executed events encompassing meetings, parties, outings, and weddings, with budgets spanning from $500 to $20,000.
- Worked closely with over 200 members through excellent customer service while executing events for them.
- Established BEOs (Banquet Event Orders), outlining timelines and layouts aimed at boosting efficiency.
- Assisted in curating monthly rotating wine selections for the club members dining experience.
Waiter
Gringo's Mexican Kitchen
La Porte, Texas
06.2018 - 07.2021
- Retained in-depth knowledge of over 100 food and drink items, including rotating specials, in order to offer customized recommendations to guests.
- Rapidly addressed conflicts, ensuring customer satisfaction consistently at 100%.
- Progressed to the shift lead position promptly, guiding shifts, and ensuring proper handling of the restaurant cash drawer.
- Generated annual profit through selling memberships, which kept guests returning to the restaurant.
Education
Associate of Arts - Social And Behavioral Sciences
San Jacinto College
Pasadena, TX05-2022
Skills
Wine Pairing
Cellar Management
Inventory Management
Data Gathering
Event Marketing
Contract Negotiations
Customer Relations
Creative and Analytical Skills
POS Systems
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Bartender Shift Manager
Kork Wine Bar
08.2023 - 06.2025
Head Waiter
Gringo's Mexican Kitchen
08.2022 - 03.2023
Event Coordinator
Houston Yacht Club
07.2021 - 08.2022
Waiter
Gringo's Mexican Kitchen
06.2018 - 07.2021
Associate of Arts - Social And Behavioral Sciences
San Jacinto College