Hugo Sulbaran
Haines City,FL
Summary
Dynamic Sales Engineer with extensive expertise in Public Safety BDA/DAS, RF technologies, and technical sales. Recognized for driving market growth and enhancing customer satisfaction through tailored solutions and strategic consulting. iBwave Level 2 Certified with a robust background in system design, installation, and project management. Skilled in delivering impactful product demonstrations, training sessions, and comprehensive technical support to clients and sales teams. Collaborated effectively with system integrators nationwide to address needs and present innovative solutions for diverse projects.
Overview
23
23
years of professional experience
4
4
Certification
Work History
Sales Engineer
DWC Wire & Cable
Remote
06.2025 - Current
- Updated, refined, and created technical specifications for new Low-Voltage and Medium-Voltage wire product lines, ensuring full compliance with U.S. standards and improving product clarity for internal teams and end customers.
- Worked closely with Procurement and the Global Supply Chain team to review and validate specification sheets from international vendors, ensuring all wire products met technical, safety, and regulatory requirements for the U.S. market.
- Provided ongoing technical support to the Inside Sales team, helping resolve client inquiries, strengthen customer relationships, and streamline the sales cycle.
- Collaborated with Regional Sales Managers nationwide—particularly throughout West Texas—during supplier tours and field visits, engaging with electrical distributors and addressing technical questions about low- and medium-voltage wire.
- Monitored opportunities in Acumatica and Spiro, prepared detailed progress reports, and delivered monthly updates to Sales and Operations leadership to support strategic, data-driven decision-making.
Technical Sales Engineer - Part Time
DAS Everywhere, LLC
Remote
01.2025 - 10.2025
- Developed and implemented ROMBOM solutions for DAS projects, effectively supporting the Sales and Operations Department.
- Monitored opportunities in Salesforce, prepared progress reports, and generated monthly updates for Sales and Operations teams.
- Collaborated with Business Sales Territory to enhance market penetration, successfully exceeding sales targets for Public Safety DAS solutions.
- Attended strategic meetings within the Florida market, working alongside the Sales Territory to identify and secure potential projects.
- Conducted iBwave design reviews for Cellular and Public Safety projects, ensuring alignment with pipeline goals for 2025 and evaluating potential opportunities for new initiatives.
Sales Engineer of the Southeast Market
Nextivity
Miami, FL, United States (Remote)
01.2023 - 12.2024
- Supported Business Sales Territory initiatives across the U.S., contributing to increased market penetration and consistently exceeding sales targets.
- Provided pre-sales technical support, product demonstrations, and tailored solutions for clients.
- Managed sales opportunities in Salesforce, tracking progress and monthly reports.
- Partnered with the RSD to drive market penetration and exceed sales targets for Cellular & Public Safety solutions.
- Conducted training sessions for partners and clients on system installation, usage, and best practices.
- IBwave design reviews for our clients, offering an extra layer of support.
- Recognized with the 'Best Performing Sales Team Award, 2023' for increasing market share in the Southeast.
- Collaborated closely with system integrators across the country, helping them with their needs and providing solutions for their projects. Some of the system integrators I worked with include MCA, Pacific DAS, Premiere Consulting, Casanova Consulting, Net Planner, Advanced Telecom, Power Design, MasTec, TELECO, NAUTILUS RF, AWS Telecom, DAS Systems, and others.
Sales Engineer and Technical Support
Comba Telecom
United States (Remote)
09.2020 - 01.2023
- Prepared and developed technical presentations to explain our company's products or services to customers.
- Collaborating with sales teams to understand customer requirements and provide sales support.
- Helping customers who have problems with installed products and recommending improvements or upgrades.
- Reviewing and designing in-building distributed antenna systems (DAS) using iBwave software.
- Responding to Technical Support inquiries via email or phone. DAS troubleshooting and formulation of recommendations for performance improvement of existing systems.
- BDA/DAS - ROM, BOM Creations for PS and Cellular.
- Helping clients onsite, doing analysis and commissioning using portable test equipment.
Presales Engineer - Technical Support
Fiplex Communications
Miami, FL
06.2019 - 09.2020
- Collaborating with the sales support and accounting team, helping as technical support with customer presentations.
- In addition, determine the technical requirements to meet client goals and act as a liaison between the organization's sales/business development and engineering groups.
- Helping customers as technical support over the phone and remotely with their needs, doing commissioning, installation, and troubleshooting as well.
- RMA Process Head, Lead.
- Helping the customer open and report the RMAs, taking care of the complete process, and stating the RMAs from the beginning until dispatch.
Technical Business Development Manager
DAS Everywhere, LLC
Miami/Fort Lauderdale Area
01.2018 - 06.2019
- Project Management
- RF systems design, installation, commissioning, and optimization
- Enterprise Wi-Fi network for both public internet access and highly sensitive networks
- Some of the features are multi-layered access points with independent access control configurations per SSID
- Public Safety DAS (local/state & federal law enforcement, emergency responders, and others)
- Wireless Service Providers dedicated (only one WSP) and neutral host (multiple WSPs) Distributed Antenna Systems (DASs)
- These services are provided for both indoor DAS (iDAS) and outdoor DAS (oDAS)
- Wireless infrastructure site surveys, testing, link budget analysis, sectorization, smart power allocations, benchmark data collection, and much more
- Original Equipment Manufacturers (OEMs) Factory Acceptance Test (FAT) Training services
- Staff Augmentation
RF DAS Technician - Contractor
SOUTH SECURITY INC
Miami/Fort Lauderdale Area
03.2017 - 01.2018
- DAS Public Safety Installation and Commissioning of West District Gables Soleste 1 and Soleste 2 in Coral Gables, Florida.
- Performed troubleshooting and repair of equipment following manufacturer specifications.
- Tested and calibrated instruments to ensure accuracy and reliability of data.
- Developed detailed reports documenting test results for analysis by engineers.
Engineering Sales, Florida Market
NeoGeneration Wireless Services, LLC
Miami/Fort Lauderdale Area
06.2016 - 12.2016
- Technical Sales, In-Building/DAS, New Business Development in the Florida Market
- Strategic Consulting, including business plan and sales strategy development
- Advising new businesses on the formation of corporations and business structures, drafting privacy policies, and structuring commercial transactions.
- Established and monitored KPIs to evaluate performance and identify areas for improvement.
RF DAS Remote Field Tech - Contractor
Creospan Inc.
Remote
03.2014 - 02.2015
- RF lead for DAS Ion-B installation at Pheasant Lane Mall in Nashua, NH, and the East Coast new deployments for one year.
- Troubleshooting and commissioning in-building wireless systems.
- Performing coax and fiber cable sweeps and PIM Tests.
- Collecting site survey data (spectrum snapshots, signal measurements, photos, etc.).
- Inspecting installation quality and providing feedback to the Project Engineer.
- Collecting repair and/or project close-out data (RF measurements, photos, DAS setting snapshots, etc.).
- Working with the engineering team to gather information needed to complete installation, such as material quantities and measurements.
- Assisting in determining any additional contractor needs.
SMC VAS Operator
Telefonica Global Solutions
Miami, FL
10.2013 - 02.2014
- Responsible for expediting tickets, assigning engineers to complete tasks, and providing customer service.
- Management of tickets, both creating new incident reports and updating existing tickets.
- Monitor the company mailbox for event notifications and e-mails from customers reporting issues.
- Assisting at the in-house helpdesk, providing technical support by phone and in person to the facility staff.
- Supporting clients doing Hand and Eyes (Hard Drive replacements, inventory report, backup swap tapes).
- Monitoring client backups using HP DATA PROTECTOR and Legato Interfaces.
- Monitoring circuit connectivity for 44 customers based in the USA using SolarWinds interface.
- Monitoring DHL CSP.
- Escorting clients to the Cages.
Field Technician at Sprint/Ericsson - Contractor
Apex Systems
Miami, FL
06.2013 - 08.2013
- Developed proficiency in primary skills of customer relations, basic electricity, basic electronics, basic telephony, radio principles for CDMA and LTE, and basic principles of digital transmission, fiber communication, data communication, telephony terminology, industry standards, and online network control/maintenance systems.
- Followed detailed method of procedures (MOP) and practices to perform routine maintenance on all radio interface equipment.
- Performed Service Assurance work on all radio interface network elements.
- Interpret the alarm conditions on the network to proactively identify and implement repairs and restoration plans to ensure minimal service disruption and impact on customers.
- Transported equipment and able to lift and carry up to 50 lbs.
- Climbed ladders and steep staircases.
- Worked in remote and challenging locations, including, but not limited to, rooftops, vaults, and all types of geographic locations.
- Executed good oral and written communication skills.
- Utilized field operations-specific trouble ticket and network database systems.
- Demonstrated working knowledge of wireless networking systems.
- Demonstrated computer literacy skills by utilizing multiple applications, drafting emails, and manipulating Microsoft Word and Excel.
Baseline Technician (Verizon Wireless) - Contractor
Insight Global
South Florida Market
05.2010 - 11.2012
- Drive Tester Data Collection and Post Processing for South Florida Market.
- Baseline Technician.
- Miami, NAPLES, and Ft Myers markets.
- In this position, I drove approximately 80% to 90% of the time.
- Tasks included performing the competitive assessment of key cellular/PCS competitors, encompassing all major wireless technologies.
- Site audit, pre- and post-drive test, data collection, post-processing, test route definition, voice and data carrier add-ons, LTE spectrum clearance.
- New CDMA/EvDO and LTE site integration.
- LTE iRAT/eHRPD testing.
- Base station swaps equipment testing.
- I worked closely with/ System Performance in resolving customer complaints 1X/EvDO/LTE.
- IPV6 LTE testing.
- Assisted System Performance Engineers in analyzing data collected to improve system quality.
RF LEAD
BCI Communications
Jessup, MD
01.2009 - 01.2010
- RF Lead - Technician III on WMATA (Washington DC Metro System DAS Installation Project and MBTA Boston Metro System).
- CW Test UL/DL for different carriers, Data Collection using Wireless Pro Software on GSM, CDMA, UMTS, Technology CELL, PCS, AWS Band on Continuous Call Mode and Scanning channels mode.
- Data Post Processing uses Wireless Pro for each station and carriers to check RSSI, VQE, FER, TxPwr, RxQual.
Drive Tester Technician
BCI Communications
Jessup, MD
01.2007 - 01.2008
- Drive Tester Technician - BaWa Market - 4G SAMSUNG-SPRINT WiMAX PROJECT - Technician II.
- Driving to sites and testing the throughputs DL/UL Rates using X-CAL software and WiMAX Express Card.
- Driving each sector, doing stationary tests, and collecting DL/UL rates.
- Driving each sector, doing radial tests to check the coverage and throughput rates (DL/RATE).
- Driving on Circular CW and CCW direction to perform the Intra-Handover Sector Test and Throughput (alpha to beta, beta to gamma, and gamma to alpha).
- Screenshots of the DRM files (data collected).
- Generating Plots, Compare to Grid and SAPs of each site using PlaNet Mentum.
- Generation of the Site Level Routes (maps) of the sites to drive using MapInfo and PlaNet.
- Upload the data (map, DRM files, compare to grid, SAP) of each site to FTP Samsung Server.
- Installation and Commissioning, Close Packages, Pictures for RAS installation.
- WiMax Installation and Commissioning Training by Samsung Certification.
Drive Tester (Sprint-Nextel Contractor)
McNeal Professional Staffing
McLean, VA
01.2006 - 01.2007
Drive Tester Data Collection
Global Wireless Solutions, Inc.
Reston, VA
03.2005 - 03.2006
Drive Tester (Cingular Contractor)
Hudson
Washington,DC
01.2004 - 01.2005
Drive Tester (Cingular 911 Project)
TruePosition
Washington,DC
01.2003 - 01.2004
Education
High School Diploma - Science
Virgen Del Rosario
Venezuela01.1993
Skills
- Sales Engineering
- Product Demonstration
- Sales team support
- Field consulting
- System Upgrades
- System Testing
- Firmware installation
- Commissioning procedures
Certification
- General Radiotelephone Operator (GROL)
- Site Master - Line Sweep
- IBwave Level 1 & 2
- CelFi Public Safety and Enterprise
- PIM MASTER measurement
- JMA Compression Connectors
- Certified Installer SureCall
- Essentials of Occupational Safety and Health
- Comba Public Safety BDA
- Nextivity (Cel-Fi) Public Safety and Enterprise
- Westell Public Safety - PS Series
- Fiplex Public Safety BDA
- Wire and Cable 101 – Service Wire Academy
Languages
Spanish
English
Personal Information
Title: Sales Engineer
Timeline
Sales Engineer
DWC Wire & Cable
06.2025 - Current
Technical Sales Engineer - Part Time
DAS Everywhere, LLC
01.2025 - 10.2025
Sales Engineer of the Southeast Market
Nextivity
01.2023 - 12.2024
Sales Engineer and Technical Support
Comba Telecom
09.2020 - 01.2023
Presales Engineer - Technical Support
Fiplex Communications
06.2019 - 09.2020
Technical Business Development Manager
DAS Everywhere, LLC
01.2018 - 06.2019
RF DAS Technician - Contractor
SOUTH SECURITY INC
03.2017 - 01.2018
Engineering Sales, Florida Market
NeoGeneration Wireless Services, LLC
06.2016 - 12.2016
RF DAS Remote Field Tech - Contractor
Creospan Inc.
03.2014 - 02.2015
SMC VAS Operator
Telefonica Global Solutions
10.2013 - 02.2014
Field Technician at Sprint/Ericsson - Contractor
Apex Systems
06.2013 - 08.2013
Baseline Technician (Verizon Wireless) - Contractor
Insight Global
05.2010 - 11.2012
RF LEAD
BCI Communications
01.2009 - 01.2010
Drive Tester Technician
BCI Communications
01.2007 - 01.2008
Drive Tester (Sprint-Nextel Contractor)
McNeal Professional Staffing
01.2006 - 01.2007
Drive Tester Data Collection
Global Wireless Solutions, Inc.
03.2005 - 03.2006
Drive Tester (Cingular Contractor)
Hudson
01.2004 - 01.2005
Drive Tester (Cingular 911 Project)
TruePosition
01.2003 - 01.2004
High School Diploma - Science
Virgen Del Rosario