Summary
Overview
Work History
Education
Skills
Timeline

Humberto Valdez

Colton,CA

Summary

My name is Humberto but many know me as gibby. I have been in the food industry for a little over 6 years almost 7, so I have had my share of customer service and what it’s all about.

Overview

7
7
years of professional experience

Work History

Shift Leader Manager

The Habit Burger Grill
03.2023 - 05.2024
  • Oversaw cash handling procedures, reducing discrepancies and increasing overall accuracy in financial transactions.
  • Trained and mentored new employees to maximize team performance.
  • Resolved customer complaints promptly and professionally, fostering positive relationships and maintaining brand loyalty.
  • Adapted quickly to changing circumstances during shifts by reallocating resources effectively while maintaining a high level of customer satisfaction.
  • Oversaw monthly inventory
  • Issued the food order 2-3 times a week.

Shift Leader

Wienerschnitzel
09.2017 - 02.2023
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Did the monthly inventory.

Education

Diploma -

Rialto High School, Rialto, CA
06.2018

Skills

  • Staff Scheduling
  • Industry Expertise
  • Workplace Safety
  • Team Management
  • Bilingual
  • Multi-tasker
  • Good memory
  • Good with money

Timeline

Shift Leader Manager - The Habit Burger Grill
03.2023 - 05.2024
Shift Leader - Wienerschnitzel
09.2017 - 02.2023
Rialto High School - Diploma,

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Humberto Valdez