HUNG LY
Sacramento,California
Summary
Accomplished EPIC Consultant Specialist with 14 years of information technology support experience and expertise in ORDER (CPOE). Exceptional abilities in ASAP, CLINDOC and Ambulatory. Able to work quickly and patiently with end-users in remote and desk-side environments to resolve issues.
Overview
13
13
years of professional experience
Work History
Epic ASAP Go-Live Support Specialist
Beth Isreal Deaconess Medical Center
10.2024 - 11.2024
- Epic at the elbow support for emergency department, supporting 6+ providers, 8+ RN, 8+ tech, and evs.
- Help creating new workflow with the new EMR system to streamline there individual line position.
- Assist RN with the best and efficient way to document patients data and the most efficient way to patients information.
- Help providers create note template and tailor to there preference and create order panel to make ordering meds, labs, and ect.. more efficient.
Epic ASAP Go-Live Support Specialist
Memorial Hermann
09.2024 - 10.2024
- Enhanced user experience by providing comprehensive Epic ASAP Go-Live support, addressing technical issues and concerns promptly.
- Epic support for emergency department with high volume census.
- Assist end user with any personalization like ordering in mar, note template, smart pharse, smart link to pull in data to streamline there workflow.
Epic ASAP Go-Live Support Specialist
Corewell Health
07.2024 - 08.2024
- Epic floor support for emergency department.
- Enhanced user experience by providing comprehensive Epic ASAP Go-Live support, addressing technical issues and concerns promptly.
- Assist providers with discharge or admit patients to the floor.
- Assist RN with documentation in the nerrature
Clindoc/Order Support Specialist
Beth Isreal Lahey Health
05.2024 - 06.2024
- Provide support to hospitalist creating progress note template and also help insert smart phrase to help streamline the process.
- Assist provider creating order panel to make ordering meds, prescription, labs, referal ect... tobe more efficient.
- Assist RN with flowsheet documentations, administer meds documentation and dose adjustment or communicate with the pharmacy through the mar navigator.
Epic ASAP Go-Live Support Specialist
Benefis Healthcare
02.2024 - 03.2024
- Boosted overall system performance through comprehensive testing prior to go-live events, identifying potential pitfalls before they impacted endusers.
- Increased efficiency of healthcare workflows by identifying areas for improvement within the Epic ASAP application and offering recommendations for optimization.
- Contributed to the ongoing improvement of organizational processes through post-go-live analyses, identifying areas for future enhancements within the Epic ASAP system.
- Demonstrated commitment to continuous learning by attending relevant conferences and workshops related to Epic applications, staying current on industry trends and incorporating newfound knowledge into support strategies.
Credentialed Trainer
City Of Hope
07.2023 - 12.2023
- Provide in-class and virtual training as needed using Microsoft Team or Zoom.
- Train ASAP included ED Provider and ED Nurses.
- Train Surgeon and intra-op ( Circulation Nurse) using lesson plan provided.
- Train Radiation Oncology and Medical Oncology
- Provide floor support during go-live in ED and other clinic as needed include: GYN, Pain, ect..
ASAP Support Specialist
AdventHealth
07.2022 - 08.2022
- Show provider how to document Clinical Impression, Disposition, and prescribe medications.
- Show provider on how to customize note template and set as speed button.
- Train nurses familiarize with using and viewing the ED Track Board.
- Train nurse on administer med documentation, blood transfusion, and read calculation on IV.
- Train nurses and provider on finding past medical history and note in Chart Review.
Epic ASAP Support Specialist
RWJBarnabas Health
06.2022 - 07.2022
- Support provider on how to view and how to use the epic functionality of the Track Board.
- Assist provider with Discharge/Admit patients correctly in epic.
- Show provider how create note template with inserting Smartphase in there note template.
- Train provider on creating favorite med, order panel, and orderset.
- Train nurses on administer med, printing lab label, and the functionality of the ED Narrator.
Lead- Inpatient
UF Health Leeburg Hospital
05.2022 - 06.2022
- Day shift site Lead for the entire hospital
- Arrange ATE base on there skills set and the units need.
- Dispatch support to struggling users.
- Provide support and personalization to providers.
- Support provider with completing Admission, Transfer, and discharge patients.
Zone Lead- Inpatient
Atrium Health Union
03.2022 - 04.2022
- Zone Lead for multiple floors in hospital.
- Daily huddle with activation manager and clients.
- Round on floor to get update and feed back from epic support and end user.
- Report any unresolved ticket and escalated any high priority ticket.
- Get daily feed back from nursing manager.
- Daily report email to upper management.
- Provide at the elbow support if under staff.
Epic Credentialed Trainer
Optimum HIT- Unitypoint
11.2021 - 03.2022
- Creating tip sheet for Providers, mainly on Smart Tools, creating panels, and In basket functionality.
- Help with new hire training for Ambulatory and Inpatients providers and In basket using lesson plan provided.
- Provided training to new hire in Ambulatory functionality for Provider and Register Nurses including Medical assistant.
- Provided support for the pre go live for PCA (scheduler) prior to go live on scheduling future imaging and labs orders and clinical appointment for patient, specialized in one click functionality and registration.
- Provided floor support for 1 week on go live.
Zone Lead- Ambulatory
Atrium Healthcare
10.2021 - 11.2021
- Overseen 8 clinics for their epic rollout.
- Making sure all clinics is running smooth and escalate any high priority ticket that need to address.
- Everyday have end of days report email to upper management.
- Daily visits to all site for any update from end-users, clinics manager and support staff.
- At the elbow support if under support staff.
Epic Remote Support
Ardent Tyler
09.2021 - 09.2021
- Epic remote support for inpatient floor and outpatient clinic.
- Triage calls to the appropriate Module.
- Input tickets for break in the systems.
- Supporting Nurses with clinical documentations.
- Support Provider with Navigation issues.
Epic Credentialed Trainer
Optimum HIT- Montefiore St. Luke
04.2021 - 08.2021
- Provided training to users before go live, user where converting from all script to Epic, was contracted as a back up trainer for Ambulatory and Inpatient modules.
- Teach the curriculum in front of staff to ensure the lesson plan is taught correctly and following the lesson plan.
- Help support the go live for 2 weeks and help 1:1 session with providers when requested.
- Worked in the call center, using remedy force to documents tickets.
Epic Inpatient Support Specialist
Prisma Health Baptist
02.2021 - 03.2021
- Support Orthopedic, and Emergency dept
- Support provider on writing and creating note templates
- Educating ED provider on workflow and navigating around
- Support nurses on documentation on flowsheet
Epic Remote Support Specialist
Montefiore Nyack Hospital
10.2020 - 11.2020
- Providing Epic remote support from home location.
- Answering epic question remotely by using FIVE9 systems.
- Supporting multiple module remotely include CPOE, Clindoc, ASAP, and Ambulatory.
- Transferring call if needed password reset.
- Enter ticket for back end issues.
Epic Remote Go-Live
Cleveland Clinic
09.2020 - 10.2020
- Using Microsoft team to communicate with team.
- Answering incoming/ out going call by using FIVE9.
- Supporting Epic Inpatients/ outpatients calls.
- Remote in ensure screen if needed.
- Input Remedy Force ticket to help desk with back end issues or brake in systems.
Epic Virtual Support Analyst
Baylor Scott & White Health
06.2020 - 07.2020
- Epic virtual support for ASAP, CPOE, and Clindoc.
- Using Microsoft Team system to see ticketing being place, review ticket, update ticket resolution/ follow up, and re-rout ticket to correct module.
- Call user from remote site to resolved issues.
- Use Microsoft Team to remote in user account if necessary.
- Work with help desk, analyst, and zone leads to resolved issues.
- Send floor support to user site if not able to locate user, get more information, or at-the-support.
- Assign user to training team if needed additional training.
- Escalate ticket if effecting patients care.
Epic Ambulatory Support Specialist
University Of Maryland Medical System
03.2020 - 03.2020
- Support Crisis center include psychiatry, urgent care, and outpatient.
- Responded to support requests from end users and patiently walked individuals through basic troubleshooting tasks.
- Followed up with clients to verify optimal customer satisfaction following support engagement and problem resolution.
- Broke down and evaluated user problems using test scripts, personal expertise and probing questions.
Epic Credentialed Trainer
Optimum Hit- Hartford Hospital
05.2019 - 10.2019
- Help PT Trainer create tip sheet using standardized template and update classroom materials.
- Help PT Trainer with over booked classes for ASAP and Hospitalist.
- Developed and maintain curriculum for Ambulatory Provider support.
- In class support, help user log into Epic and answer any questions during the training and helping navigate to get up to speed with the trainer.
- Assist user on how to navigate Epic PLY after training when completing exam or navigations using the practice lesson plan.
Epic Ambulatory Support Specialist
Ardent Health
02.2019 - 03.2019
- Help provider increased efficiency by create Quick Action for result, orders, refill and etc...
- Support provider with addressing all In-basket message including co-sign orders, replying message, reviewing patient lab/ image result and etc..
- Assist provider with creating Visit Note including smart phrase, smart link, and Macro.
Epic Ambulatory Support Specialist
Hartford Health
12.2018 - 01.2019
- Assist MA when rooming patient to take vitals, chief complaint, BP, and etc
- Support physician writing patient orders, finishing progress note, and discharging patient
- Help physician customize progress note to there work flow
Epic Inpatient Support Specialist
Peace Health
08.2018 - 09.2018
- Provide support to physicians in Treatment Plane for Chemo Therapy, including setting up monthly, weekly, and daily cycle or tapering
- Assist RN with releasing treatment orders and specific documentation pertain to this unit and also start/ stop time
- Transfer patient room to room in Epic for proper and correct documentation
Epic Ambulatory Support Specialist
Uconn Health
03.2018 - 04.2018
- At the elbow support to MA for any immunization and lab orders
- Support users cleaning up In Basket message included co-signing orders, review labs result, imaging results, and closing open encounters
- Assist provider with documentation in Note writer HPI and Review of System Physical exam
Epic Security Analyst
Alleghany Regional Hospital
01.2018 - 02.2018
- Ensure Epic users able to login to Hyperspace successfully
- Verify users epic accredited training with Health Stream
- Use AD for Account and password reset or New Account
- Correct users Template if is not align to there role of duty
- Daily login to Cherwell system to maintain all security issue are being resolved
Epic Inpatient Support Specialist
UMass Memorial Health Care
08.2017 - 09.2017
- Customize provider progress note template to there need and like
- Recommend provider to use chart review for past medical history, imaging, and note
- Show provider how to completed patient discharge
- Teaching providers how to set-up step-by-step Dragon command
- Help providers setting up auto text command on Dragon
Epic Consultant Inpatient/Epic ASAP Go-Live Support Specialist
Ardent - Lovelace Health System
07.2017 - 08.2017
- Epic floor for support inpatient and emergency department
- Support nurses with blood transfusion documentation on epic and document in flowsheet
- Assist nurses on document on patient education, care plan, head to toe and etc
- At the elbow support with ED provider or inpatient provider with there admit or discharge documentation
- Assist providers setting up command for there Dragon
Provider Personalization Lab Specialist
South Shore Hospital
06.2017 - 07.2017
- Epic support for Providers Personalization Lab.
- Show provider how to create note or note writer, smart phrase, smart list, order set, order panel, preference list and put together any orders physicians order often that make it easy to access.
- Assist provider with admission, discharge and transfer process and or searching any medical history about patients.
ASAP Epic Consultant
AnMed Health Medical Center
05.2017 - 05.2017
- Epic floor support for emergency department
- At the elbow support provider with ordering, creating a own note template they desire
- Troubleshoot any epic issue with any staff that have and follow up with it
ASAP Epic Consultant
Methodist Hospital
04.2017 - 04.2017
- Epic floor support for emergency department
- Showing providers how to train there Dragon like word and command
- Support provider with disposition and admitting to inpatient process
- Help provider creating a ideal note writer include H&P, ROS, and Physical exam that suit them
- Assist nurses with documentation in the nerrature navigator
Inpatient Epic Consultant
ProMedica
03.2017 - 04.2017
- Epic floor support for all unit
- Support provider with admission and discharge patients process
- Troubleshoot any issue might arise
- Assist provider with creating smart phrase, smart list, note template or note writer
- Support nurses/ nurse aids with there flowsheet documentation
Inpatient Epic Consultant
Rochester Regional Health
02.2017 - 03.2017
- Epic floor support for pulmonary unit
- At the elbow support provider and nurses
- Support provider with writing progress note, navigate around epic, placing orders and ect
- Support nurses with Doc-flowsheet and document administer meds in the Mars
Epic Ambulatory Consultant
Houston Methodist
09.2016 - 10.2016
- Epic floor support surgical clinic
- Help physician creating personal note and also creating smart phrase
- Assist the clinic on using in-basket functionality
- Assist MA with rooming documentation and making appointment if needed
ASAP Epic Consultant
Cottage Hospital
08.2016 - 09.2016
- Epic floor support Emergency Department
- Epic floor support physicians and ER nurses
- Help users streamline documentation process
ASAP Epic Consultant
Hartford Hospital
07.2016 - 07.2016
- Epic floor support for Emergency Department
- Assist provider with completing admission and discharge documentation
- Assist provider create personal note template and smart phrase to increased efficiency
Optime Epic Consultant
John Hopkins Hospital
05.2016 - 06.2016
- Assist nurses with there cases documentation during surgery
- Assist provider with completing note
- Support provider creating note template, smart list and smart phrase
Epic Ambulatory Consultant
Houston Methodist Hospital
04.2016 - 05.2016
- Epic floor support for family practice unit
- Support provider with there daily visit documentation
- Support MA with there rooming documentation and using in-basket function
Inpatient Epic Consultant
CHI Health System
03.2016 - 04.2016
- Epic floor support physicians and nurses documentation
- Support nurses completing daily evaluation documentation in Doc-Flowsheet
- Assist provider completing progress note and discharge note and also discharge process on epic
ASAP Epic Consultant
Massachusetts General Hospital
03.2016 - 03.2016
- Epic floor support for Emergency Department
- Support provider with admitting patients to inpatient or discharging patients after evaluation
- Assist providers with finding patients past medical record or writing a note for the visit
- Help providers create a smart phrase and smart link note template to streamline the workflow
Inpatient Epic Consultant
Greenville Health System
12.2015 - 01.2016
- Epic floor support for Medical renal unit
- At the elbow support for provider and nurses
- Support nurses with their documentation on the Doc-Flowsheet include (daily vital, head to toe, any infusion and etc) also assist them with care plan, education and administer med in the mars
- Support provider with admission, discharge and Note, also help the provider build their note template at their preference
Inpatient Epic Consultant
Bronson
11.2015 - 11.2015
- Epic floor support for upgrading from 2010 to 2014 version
- Epic floor support for admission unit
- At the elbow support for nurses and providers
- Support nurses with their documentation in the Doc-Flowsheet, bed assign, and work list
- Assist provider with their admission, discharge, and creating note
Inpatient Epic Consultant
University of Maryland Medical Center
10.2015 - 10.2015
- Epic floor support for Labor and Delivery unit and also other units if needed
- Support providers with their order and smart set
- Assist provider with their note and also show them how to use dot phrase and smart list
- Assist the nurses with the Blood Transfusion documentation and any other documentation in Doc-Flowsheet
Inpatient Epic Consultant
South Coast Health System
08.2015 - 09.2015
- Epic floor supporting for all 4th floor units include Med-surge, Internal med, Oncology and Nurse Manager/ Supervisor
- Support nurses and nurse aids with any charting in the Doc-Flowsheet, care plan and education
- Assist nurses with researching patient's lab result and note from provider
- Help nurse manager/supervisor setting up there template and researching any error nurses may have made and resolve the issues
Inpatient Epic Consultant
CHI Health System
08.2015 - 08.2015
- Epic floor support for Telemetry and Social worker units
- At the elbow with nurse with their documentation in Doc-Flowsheet, care plan and education
- Support social workers with researching information for their assign patients
- At the elbow with providers with their admission and discharge
Epic Ambulatory Consultant
Greenville Health System
07.2015 - 08.2015
- Floor support for psychiatric unit supporting Physicians and MA
- Support provider with order entry and note documentation
- Support MA with in-basket, placing order and responding message
Epic Ambulatory Consultant
St. Luke Health System
07.2015 - 07.2015
- Epic floor support for multiple clinics Cardiology, Multi specialty, Primary care clinic
- Support provider with note documentation and smart phrase
- Help provider build personal note template and smart link
Inpatient Epic Consultant
Partner Healthcare
05.2015 - 06.2015
- Inpatient floor support for High risk pregnancy unit and float to 2 different towers (Shipero and Tower)
- Floor support provider, nurses, and nurse assistant
- Support provider with order and customize note template
- Support nurses with documentation on the Doc-Flowsheet
- Support nurses assistant with documentation on vital
Epic Ambulatory Consultant
Boston Medical Center
05.2015 - 05.2015
- Participate in ambulatory epic go-live in general internal medicine clinic
- Provide nurses and MA with in-basket and clinic documentation
- Perform on site troubleshooting and resolved relate epic issues
Inpatient Epic Consultant
Lahey Hospital & Medical Center
04.2015 - 04.2015
- Inpatient go-live at the elbow support
- Perform on site troubleshooting and resolve epic issues
- Support for Physicians/ Nurses in CCU
- Help physicians build smart phrase using smart tool to increase their workflow
Inpatient Epic Consultant
WakeMed Health and Hospitals
01.2015 - 02.2015
- Epic floor support for CLINDOC
- At-the-elbow support for Brain Rehabilitation unit
- Assist register nurse with the shift assessment and Doc-Flowsheet documentation
- Guide nurses through there discharge and admission navigator
Cadence Epic Consultant
St. Francis Hospital
06.2014 - 07.2014
- Help Front desk staff with scheduling and registration for patients
- Participated in front desk go-live and served as elbow support to various front users
- Participated in both cadence and ambulatory go-live projects for psychiatrist clinic
- Report/resolve any technical issues, error messages, printing issues, security problems, enhancement suggestions, etc., Epic soft go-live floor support
- Assist scheduler upload patient information in epic
- Help Registration department get familiar with the registration process
Epic Ambulatory Consultant
WakeMed Health and Hospital
05.2014 - 06.2014
- Epic floor support for general surgery clinic
- Direct elbow to elbow support with clinician and medical assistance to constant workflow
- Assist the medical assistant/ physician with their documentation and using the In-basket
ASAP Epic Consultant
ASAP, University of Arkansas Medical
05.2014 - 05.2014
- Epic floor support for Emergency Department
- At the elbow support Register Nurse with the ED track Board and ED manager
- Assist Nurse with documentation in the Narrator and viewing the Event Log
Inpatient Epic Consultant
John Muir Medical Center
03.2014 - 04.2014
- Epic floor support for CLINDOC and CPOE
- Assist RN with blood transfusion and Doc-Flowsheet
- At the elbow support physicians with their order, progress note, and discharge
Ambulatory Epic Consultant
John Muir Medical Center
01.2014 - 02.2014
- Epic floor support for family practice clinic
- At the elbow support for 14 MD and 15 medical assistant
- Support MD with order, progress note, and In-basket
- Assist the medical assistant with their documentation and using the In-basket
Inpatient Epic Consultant
WellStar Kennestone Hospital
12.2013 - 12.2013
- Epic floor support for Cardiac Intervention unit
- Elbow to elbow support the provider with their progress note and discharge summary
- Assist provider with their discharge navigator
- Help RN with any documentation in the Doc-Flowsheet
Epic Ambulatory Consultant
John Muir Medical Center
11.2013 - 11.2013
- At the elbow support for provider and MA in family practice clinic
- Assist MA and provider with their In-basket and pool
- Help provider build their progress note and create smart phrase
Epic Ambulatory Consultant
CHI Alegent
09.2013 - 10.2013
- Epic floor support for OBGYN clinic in Florence site
- At the elbow support for provider, MA, and nurse
- Assist nurse with their order entry, documentation and guide them through the visit navigator
Epic Clinical Service Desk Analyst
Sutter Health
07.2013 - 09.2013
- Epic service desk for 5 regions in Northern California
- Help physicians/RN troubleshoot remotely with any technical issue
- Assist physicians/RN over the phone/e-mail for any issue with epic system
- Assist physicians remotely with security issue either on/off site workstation
- Using remedy to create issue tickets
Inpatient Epic Consultant
Duke Medical Center
06.2013 - 07.2013
- Live floor support for CPOE, CLINDOC, and ADT
- Epic floor support for multiple floors
- Work 1:1 with physician to create personal note template
- Work closely with register nurse with their Doc-Flowsheet
Stork Epic Consultant
New Haven Hospital
01.2013 - 02.2013
- Epic implementation go-live support for CLINDOC and CPOE
- Epic floor support for Maternity unit
- Work closely with nurse and physician to create smart phrase and order set
- Assist RN/PCA with inputting documentation and help physician built personal note template
Inpatient Epic Consultant
University of Cincinnati
10.2012 - 11.2012
- Epic implementation go-live support in NICU with CLINDOC AND CPOE
- At the elbow supports physician and nurse with daily rounding and Doc-Flowsheet
- Work closely with physician to create smart set and progress note
Epic Ambulatory Consultant
University of Michigan Hospital
08.2012 - 09.2012
- Assist physician with computerized physician order entry (CPOE)
- Proactively work with physician to create smart set, smart phrase and progress note
- Direct elbow to elbow support with physician and medical staff to constant workflow
- Epic go-live ambulatory support for internal medicine clinic
Cadence/Inpatient/ADT Epic Consultant
Froedtert Hospital
07.2012 - 08.2012
- Epic floor support for Transplant/ Nephrology specialty clinic
- Train transplants assistance with patients check in and make an appointment process
- Assist front desk clerk to streamline check in and make appointment
- Assist front desk clerk build appointment template and print daily billing charges
- Epic go-live in multiple floor support with CLINDOC/ CPOE
Stork Epic Consultant
Bethesda North Hospital
06.2012 - 07.2012
- CLINDOC/ CPOE epic go-live implementation inpatient support specialist
- Demonstrated expertise in various Epic modules specifically in admission transfer and discharge (ADT), computerized physician order entry, and CLINDOC
- Proactively worked with providers and register nurse to maintain a consistent level of support, confidence and integrity
- Floor support in mom and baby unit (MBU) during transition of paper record to electronic record
Epic Ambulatory Consultant
UCSF Medical Center
05.2012 - 06.2012
- CPOE/CLINDOC implementation go-live ambulatory support for multiple sites
- Direct elbow to elbow support with physician and medical staff to constant workflow
- Support clinician with order set and creating preference list
- Work closely with command center and super user to resolute any technical issue
Inpatient Epic Consultant
Kettering /Sycamore Medical Center
04.2012 - 05.2012
- At the elbow work with physician and medical staff with order entry, smart phrase and etc
- Floor support of CPOM implementation in Med-surge and SICU
- CPOM implementation go-live inpatient support
- Elbow to elbow support physicians during rounding
- Assisted medical staff with Doc-Flowsheet and E-scan
- Assisted staff with admitting patient to the unit, discharge and transfer patient
Inpatient Epic Consultant
Cedars Sinai Medical Center
02.2012 - 03.2012
- Go-Live support inpatient implementation of EPIC in hospital
- Proactively worked with physicians and medical staff with smart-sets, Doc-Flowsheet, In-basket, etc
- Floor support of Epic implementation in multiple units (Medical ICU, Respiratory ICU, Pediatric, etc)
- Worked closely with Command Center and physicians champion to resolute any technical issues
Education
Associate of Science - Health IT
East Los Angeles College
Monterey Park, CASkills
- Credential Trainer on-site and Virtual
- Epic Clinical Help Desk Analyst
- Epic Technical Testing Analyst
- Epic Remote Support Specialist
- CPOE
- ASAP
- Clindoc
- Ambulatory
- Team Lead/ Zone Lead role
- Command Center Lead
Accomplishments
- CERTIFICATION of COMPLETTION for OFFICE OF THE NATIONAL COORDINATOR (ONC): HITECH-EHR/EMR Technical and Implementation Support Specialist Program Health IT Certification: Meaningful Use Course - Certificate of CompletionTraining/ Seminars/ Webinars:Meaningful Use HIPAAEHR Software: Vista/CPRS, Cerner, Allscripts, iCharts MD, EPIC, Med AZ, GSG/ATSAffiliations, Associations
Affiliations
AHIMA - American Health Information Management Association
HIMSS - Healthcare Information and Management Systems Society
Timeline
Epic ASAP Go-Live Support Specialist
Beth Isreal Deaconess Medical Center
10.2024 - 11.2024
Epic ASAP Go-Live Support Specialist
Memorial Hermann
09.2024 - 10.2024
Epic ASAP Go-Live Support Specialist
Corewell Health
07.2024 - 08.2024
Clindoc/Order Support Specialist
Beth Isreal Lahey Health
05.2024 - 06.2024
Epic ASAP Go-Live Support Specialist
Benefis Healthcare
02.2024 - 03.2024
Credentialed Trainer
City Of Hope
07.2023 - 12.2023
ASAP Support Specialist
AdventHealth
07.2022 - 08.2022
Epic ASAP Support Specialist
RWJBarnabas Health
06.2022 - 07.2022
Lead- Inpatient
UF Health Leeburg Hospital
05.2022 - 06.2022
Zone Lead- Inpatient
Atrium Health Union
03.2022 - 04.2022
Epic Credentialed Trainer
Optimum HIT- Unitypoint
11.2021 - 03.2022
Zone Lead- Ambulatory
Atrium Healthcare
10.2021 - 11.2021
Epic Remote Support
Ardent Tyler
09.2021 - 09.2021
Epic Credentialed Trainer
Optimum HIT- Montefiore St. Luke
04.2021 - 08.2021
Epic Inpatient Support Specialist
Prisma Health Baptist
02.2021 - 03.2021
Epic Remote Support Specialist
Montefiore Nyack Hospital
10.2020 - 11.2020
Epic Remote Go-Live
Cleveland Clinic
09.2020 - 10.2020
Epic Virtual Support Analyst
Baylor Scott & White Health
06.2020 - 07.2020
Epic Ambulatory Support Specialist
University Of Maryland Medical System
03.2020 - 03.2020
Epic Credentialed Trainer
Optimum Hit- Hartford Hospital
05.2019 - 10.2019
Epic Ambulatory Support Specialist
Ardent Health
02.2019 - 03.2019
Epic Ambulatory Support Specialist
Hartford Health
12.2018 - 01.2019
Epic Inpatient Support Specialist
Peace Health
08.2018 - 09.2018
Epic Ambulatory Support Specialist
Uconn Health
03.2018 - 04.2018
Epic Security Analyst
Alleghany Regional Hospital
01.2018 - 02.2018
Epic Inpatient Support Specialist
UMass Memorial Health Care
08.2017 - 09.2017
Epic Consultant Inpatient/Epic ASAP Go-Live Support Specialist
Ardent - Lovelace Health System
07.2017 - 08.2017
Provider Personalization Lab Specialist
South Shore Hospital
06.2017 - 07.2017
ASAP Epic Consultant
AnMed Health Medical Center
05.2017 - 05.2017
ASAP Epic Consultant
Methodist Hospital
04.2017 - 04.2017
Inpatient Epic Consultant
ProMedica
03.2017 - 04.2017
Inpatient Epic Consultant
Rochester Regional Health
02.2017 - 03.2017
Epic Ambulatory Consultant
Houston Methodist
09.2016 - 10.2016
ASAP Epic Consultant
Cottage Hospital
08.2016 - 09.2016
ASAP Epic Consultant
Hartford Hospital
07.2016 - 07.2016
Optime Epic Consultant
John Hopkins Hospital
05.2016 - 06.2016
Epic Ambulatory Consultant
Houston Methodist Hospital
04.2016 - 05.2016
Inpatient Epic Consultant
CHI Health System
03.2016 - 04.2016
ASAP Epic Consultant
Massachusetts General Hospital
03.2016 - 03.2016
Inpatient Epic Consultant
Greenville Health System
12.2015 - 01.2016
Inpatient Epic Consultant
Bronson
11.2015 - 11.2015
Inpatient Epic Consultant
University of Maryland Medical Center
10.2015 - 10.2015
Inpatient Epic Consultant
South Coast Health System
08.2015 - 09.2015
Inpatient Epic Consultant
CHI Health System
08.2015 - 08.2015
Epic Ambulatory Consultant
St. Luke Health System
07.2015 - 07.2015
Epic Ambulatory Consultant
Greenville Health System
07.2015 - 08.2015
Inpatient Epic Consultant
Partner Healthcare
05.2015 - 06.2015
Epic Ambulatory Consultant
Boston Medical Center
05.2015 - 05.2015
Inpatient Epic Consultant
Lahey Hospital & Medical Center
04.2015 - 04.2015
Inpatient Epic Consultant
WakeMed Health and Hospitals
01.2015 - 02.2015
Cadence Epic Consultant
St. Francis Hospital
06.2014 - 07.2014
Epic Ambulatory Consultant
WakeMed Health and Hospital
05.2014 - 06.2014
ASAP Epic Consultant
ASAP, University of Arkansas Medical
05.2014 - 05.2014
Inpatient Epic Consultant
John Muir Medical Center
03.2014 - 04.2014
Ambulatory Epic Consultant
John Muir Medical Center
01.2014 - 02.2014
Inpatient Epic Consultant
WellStar Kennestone Hospital
12.2013 - 12.2013
Epic Ambulatory Consultant
John Muir Medical Center
11.2013 - 11.2013
Epic Ambulatory Consultant
CHI Alegent
09.2013 - 10.2013
Epic Clinical Service Desk Analyst
Sutter Health
07.2013 - 09.2013
Inpatient Epic Consultant
Duke Medical Center
06.2013 - 07.2013
Stork Epic Consultant
New Haven Hospital
01.2013 - 02.2013
Inpatient Epic Consultant
University of Cincinnati
10.2012 - 11.2012
Epic Ambulatory Consultant
University of Michigan Hospital
08.2012 - 09.2012
Cadence/Inpatient/ADT Epic Consultant
Froedtert Hospital
07.2012 - 08.2012
Stork Epic Consultant
Bethesda North Hospital
06.2012 - 07.2012
Epic Ambulatory Consultant
UCSF Medical Center
05.2012 - 06.2012
Inpatient Epic Consultant
Kettering /Sycamore Medical Center
04.2012 - 05.2012
Inpatient Epic Consultant
Cedars Sinai Medical Center
02.2012 - 03.2012
Associate of Science - Health IT
East Los Angeles College
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