Hunter Backs
Holly,MI
Summary
Dynamic Home and Facility Manager at 3rd Circle Inc. with a passion for serving others and a proven track record in budget management and team leadership. Expert in emergency preparedness and conflict resolution, driving continuous improvement and operational efficiency while fostering a collaborative environment. Committed to enhancing community well-being and achieving organizational goals. A personal goal has been set to find employment within my wheel house of passion driven customer service skills, in pursuit of a Long-Term Position within my field of passion.
Overview
11
11
years of professional experience
Work History
Home and Facility Manager
3rd Circle Inc.
01.2025 - Current
- A true team has been forged within the home in regards to hiring and maintaining a trusted group committed to team work.
- A 24/7 365 operation overseeing the physical and mental health of those within our community with special needs.
- Performed start-up functions on systems based on project plans, specifications and contract documents.
- Controlled expenses to meet budget requirements.
- Oversaw finances and made recommendations to reach or exceed budget in unforeseen circumstances.
- Oversaw all aspects of equipment installation, maintenance, and repair for both internal and external services.
- Supervised staff in day-to-day activities.
- Investigated problems and determined appropriate remedies.
- Drove continuous improvement of processes and systems operation.
- Responded to medical emergencies and managed repairs.
- Oversaw annual budget to handle supply, labor and maintenance needs.
- Ordered, maintained and distributed supplies and inventory.
- Held classes to teach staff facility procedures.
- Prepared reports and schedules with accuracy.
- Created and implemented operational policies, processes and procedures to keep facilities running smoothly.
Bartending Manager
Holly Vault Collection
03.2023 - 06.2025
- Cross-trained existing employees to maximize team work and performance.
- Accomplished multiple tasks within established timeframes.
- Managed and motivated employees to be productive and engaged in work.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Launched quality assurance practices for each phase of the individual wedding ceremony.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Maximized performance by monitoring daily activities and mentoring team members.
- Developed and maintained relationships with guests and clients to build a rapport to support their big day.
- Maintained professional, organized, and safe environment for employees and patrons.
Bartender and Server
Jacks Roadside BBQ Bar and Grill
01.2023 - 06.2025
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Served high customer volumes during special events, nights, and weekends.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Kept bar presentable and well-stocked to meet customer needs.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Helped management plan and serve bar menu exceeding customer expectations.
- Mixed unique and interesting cocktails for customers, including bar specials.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Regional Operations Manager
Wastego Dumpster Rental Services
03.2020 - 01.2023
- Enhanced regional branch performance by implementing proven management processes to increase revenue.
- Developed processes to save on costs and prevent losses.
- Devised and executed training plans for new and existing staff to support competency and compliance.
- Spearheaded operational procedures and processes to improve efficiency and optimize operations.
- Monitored and analyzed performance data, identifying areas of improvement and developing corrective action plans.
- Negotiated contracts and agreements to optimize cost savings and efficiency.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Interacted well with customers to build connections and nurture relationships.
- Assisted in recruiting, hiring and training of team members.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Banquet and Fine Dining Server
Holly Hotel
09.2014 - 03.2020
- Provided friendly, courteous service to create memorable moments for guests.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Answered guest questions about event plans and food service choices.
- Arranged linens and table settings according to seating plan and event theme.
- Worked with banquet manager to coordinate event set up and schedule.
- Responded to guest inquiries and requests promptly and courteously.
- Adhered to all health and safety regulations while serving food and beverages.
- Training in the highest of standards in the preparation and full service of foreign wines and their pairings with exotic to traditional in style menu items.
- Proper demeanor and training to ensure the highest regard to the guests satisfaction and quality of experience.
Education
Associate of Applied Business - Business Administration And Management
Oakland Community College
Auburn Hills, MIHigh School Diploma -
Holly High School
Holly, MI05-2016
Skills
- A Young Man that has a passion for Serving others
- Communication skills, and a verbally competent individual
- Schedule coordination
- Emergency preparedness
- CPR/First Aid Certified in Emergency Response
- Written communication skills
- Problem-solving aptitude
- Organizational skills
- Team leadership
- Budget management
- Facilities operations
- Conflict resolution skills
Timeline
Home and Facility Manager
3rd Circle Inc.
01.2025 - Current
Bartending Manager
Holly Vault Collection
03.2023 - 06.2025
Bartender and Server
Jacks Roadside BBQ Bar and Grill
01.2023 - 06.2025
Regional Operations Manager
Wastego Dumpster Rental Services
03.2020 - 01.2023
Banquet and Fine Dining Server
Holly Hotel
09.2014 - 03.2020
Associate of Applied Business - Business Administration And Management
Oakland Community College
High School Diploma -
Holly High School
A Previous Multiple Time Champion In BMX, Teaching the understanding of hard-work and chasing dreams
As a young boy my father launched myself and my younger brothers into an individual sport. Through the blessing of an amazing coach I was taught how to work hard, harder than I ever knew I could, I was taught how to tap into my inner self and bring out the best I could within myself for the sport. I was taught characteristics that I am thankful to my core for having learned at a young age; Integrity, Competitiveness, management of emotions on the highest of stages in the world, taught thankfulness and gratuity, grace and understanding, how to lose and learn from the experience, and how to be humble in our wins, more than anything I was taught that it doesn't matter how hard you can hit, it matters how hard you can get hit, and still get back up.