Hunter Calkin

• Successfully implemented new policies and procedures to improve team efficiency.
• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
• Rotating stock and distributing deliveries.
• Ensured compliance with operational policies and procedures related to cash handling activities.

• Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
• Supported the manager in developing plans for future projects, initiatives and objectives.
• Directed and mentored a workforce of over ten staff members.
• Provided daily reports in compliance with labor, state, and federal requirements.

• Oversaw protection of sensitive financial information.
• Utilized expertise to align clients with appropriate financial choices.
• Interacted with underwriters, appraisers, title companies. during the processing of a loan application.
• Maintained current knowledge regarding new laws, regulations, policies, procedures, products, services. related to consumer lending operations.

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• Implemented innovative strategies to boost revenue with new concepts, signature drinks, and developing promotions.
• Pursued training opportunities to advance mixology knowledge and refine understanding of beer, wine, and liquor, better serving bar customers with current expertise.
• Advertised, marketed, and recommended product options to guests to increase guest satisfaction.
• Built rapport through casual conversation, enhancing customer loyalty.

• Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity.
• Provide on-the-job training.
• Collaborated with staff to maximize customer satisfaction, streamline procedures, and improve bottom-line profitability.

• Coached, trained, and mentored new team members.
• Demonstrated excellent communication skills in resolving product and consumer complaints.
• Oversaw efficient receiving and inventory management to keep stock within optimal levels.