Hunter Christensen
Manhattan,KS
Summary
I am very task driven, being able to take one thing and put my whole focus into it. I have the most experience in customer service and inventory management.
Overview
8
8
years of professional experience
Work History
Hourly Manager
AMC Theatres
Manhattan Kansas
10.2022 - Current
- Supervised daily operations to ensure that the theatre ran as efficiently as possible to ensure high customer satisfaction.
- Trained new employees, mainly bartenders, and continued to work with them as they settled into their new positions.
- Worked with the other managers to implement employee training programs for crew members that were struggling to meet expectations.
- Implemented new inventory storage at the bar to more easily locate product, and use the product during peak times.
- Introduced new ordering sheets so that anyone could easily know how much, and from what vendor to order product from. This cut down required orders per week from 2-3 to 1 on average.
Supervisor
AMC Theatres
Manhattan Kansas
06.2022 - 10.2022
- Worked directly with crew members to make sure daily operations were as efficient as possible.
- Took on the main guest service role while on the floor, helping to make sure any guest with issues had their problems solved in the most effective matter possible.
- Trained and mentored crew on customer service standards and operational procedures. Showing the way to make sure that they could teach the next generation of crew members.
Crew Leader / Crew Member
AMC Theatres
Manhattan, KS
07.2018 - 06.2022
- Maintained cleanliness throughout the theatre to improve guest satisfaction.
- Resolved customer complaints effectively as possible in an attempt to fostering positive relationships with the guests.
- Provided ongoing training and support for new hires, ensuring they were well-equipped to perform their duties effectively.
- Collaborated with management to develop strategies for improving overall guest experience and engagement.
Education
Bachelor of Science - Industrial And Manufacturing Engeneering
Kansas State University
Manhattan Kansas05-2026
Skills
- Operations management
- Project management
- Inventory management
- Complex problem solving
- Inventory control
- Team leadership
- Complex Problem-solving
- Time management
- Customer service
Timeline
Hourly Manager
AMC Theatres
10.2022 - Current
Supervisor
AMC Theatres
06.2022 - 10.2022
Crew Leader / Crew Member
AMC Theatres
07.2018 - 06.2022
Bachelor of Science - Industrial And Manufacturing Engeneering
Kansas State University