Hunter Crook
La Vergne,TN
Summary
Highly skilled Server experienced in supporting restaurant operations. Maintained communication while working closely with servers, hosts and managers. Expert at providing exceptional customer service by quickly and energetically completing special requests. Ambitious, career-focused job seeker, anxious to obtain an entry-level position to help launch career while achieving company goals. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
5
5
years of professional experience
Work History
Manager
Toots
Murfreesboro, TN
03.2023 - Current
- .I currently am employed at Toots as a manager. my work duties include writing paperwork, counting the safe, managing lower employees and seeing to the guests.
- I have an official standing in my work environment and must represent myself to the guest and my coworkers accordingly, therefore have experience with customer service and professional appearance.
- Resolved complaints or issues using strong customer service and engagement skills.
- Helped organize and implement programs and projects to aid community and individuals.
- Greeted guests and offered assistance in finding specific departments or personnel.
- Entered data into computer systems, updating records and files with new information.
- Sorted mail and answered phone calls to assist with administrative needs.
Server
Sam's Sports Bar and Grill
Murfreesboro, TN
09.2021 - 11.2022
- i talked to many guests and took food and/or drink orders.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Operated POS terminals to input orders, split bills and calculate totals.
- Cleaned tables and chairs to prepare dining area for next customers.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Informed customers of daily specials and signature menu items.
- Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
Volunteer
Paul Bailey
Erin, TN
06.2019 - 07.2022
- I volunteered many times in the city of Erin under the watch of the mayor, Paul Bailey
- It was for Tennessee Promise which is a grant given to students recently graduated from high school to attend free semesters of community college.
- TN Promise requires volunteer work each semester to apply for a renewed term, i attended Motlow State Community College.
- Followed directions from supervisors and completed tasks within appropriate timeframe.
Education
High School Diploma -
Lavergne High School
La Vergne, TN06.2018
Some College (No Degree) - Psychology
Motlow State Community College
Smyrna, TNSkills
- Liquor, Wine and Food Service
- Price Memorization
- Table Bussing
- Point of Sale (POS) System Operations
- Effective Customer Upselling
- Shipment Palletization
- Problem-Solving
- Manual Dexterity
Timeline
Manager
Toots
03.2023 - Current
Server
Sam's Sports Bar and Grill
09.2021 - 11.2022
Volunteer
Paul Bailey
06.2019 - 07.2022
High School Diploma -
Lavergne High School
Some College (No Degree) - Psychology
Motlow State Community College
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