Implemented process improvements resulting in reduced stock discrepancies and increased efficiency.
Use bi-daily inventory audits to ensure accurate stock counts and minimize waste.
Addressed customer complaints and concerns, providing mutually beneficial solutions.
Collaborated with team members to meet daily objectives and maintain smooth store operations.
Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
My time in this store started with helping to build shelving and clean shelving following construction.
I was responsible in part for training of all new employees who may not have previously known the values and procedures practiced at a Fareway store.
This training included Cashier training, Bagger training, Produce Department training, Produce Cutting training, and Stocker training.
Supported inventory management efforts through accurate tracking of stock levels and timely replenishment of products.
Use of sales reports and potential holidays to build displays on produce tables to increase sales on product that is based in this time of year.
Used pallet jacks and hand trucks to move merchandise to sales floor for stocking.
During my time here I have been a closing "manager" or person in charge for closing shifts.
Closing shifts consist of maintaining a well organized back room, clean sales floor, and well faced shelves to prepare for the next day of sales.
I have been working close with management to learn the operations of a store as I look forward to moving up in this company to have a store of my own one day.
Grocery Clerk
Fareway Meat and Grocery
Osceola, IA
09.2024 - 10.2025
Assisted customers with product selection and inquiries to enhance shopping experience.
Maintained cleanliness and organization of grocery aisles for optimal product visibility.
Operated cash register efficiently, ensuring accurate transactions and customer satisfaction.
Collaborated with team members to restock shelves promptly and manage inventory levels.
Trained new staff on store policies, procedures, and best practices in customer service.
Assisted customers by finding items quickly to boost store satisfaction rates.
Enhanced store cleanliness through diligent maintenance of aisles, shelves, and display areas.
Assisted customers with product inquiries by sharing extensive knowledge of grocery items and their locations.
Consistently met or exceeded performance goals by maintaining high standards of efficiency, productivity, and customer service.
Improved customer satisfaction by providing efficient and friendly service at the checkout counter.
Utilized problem-solving skills to address unique situations or challenges within the store environment effectively.
Removed trash, swept, and mopped floors for professional appearance.
Promoted a positive shopping experience by courteously addressing custo ensure customers had the best experience without product being in confusing places or displayed in a way that did not make sense.
Grocery Clerk and Closing Manager
Hy-Vee Grocery Store
Leon, IA And Winterset, IA
04.2023 - 09.2024
Assisted customers with product selection and inquiries, enhancing shopping experience.
Maintained clean and organized store environment to promote safety and efficiency.
Operated cash register accurately, processing transactions swiftly and efficiently.
Stocked shelves regularly, ensuring products were displayed attractively and replenished promptly.
Collaborated with team members to streamline checkout process and reduce wait times.
Trained new staff on store policies, customer service best practices, and operational procedures.
Stocked shelves and organized merchandise displays for easy retrieval.
Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
Cleaned and maintained store aisles and merchandise displays to provide customers with positive experience.
Pleasantly greeted customers and provided prompt and courteous service.
Used pallet jacks and hand trucks to move merchandise to sales floor for stocking.
Communicated with customers and staff politely and professionally to uphold store standards.
Collected shopping carts from parking lot and returned to stand to keep lot organized.
Assembler
Bunn
Creston, IA
05.2022 - 08.2022
Assembled components efficiently, ensuring adherence to quality and safety standards.
Operated hand tools and machinery to support production processes effectively.
Trained new employees on assembly techniques and safety protocols, enhancing team productivity.
Collaborated with team members to streamline assembly line workflows and minimize downtime.
Increased production efficiency by assembling components quickly and accurately.
Demonstrated a strong work ethic by consistently arriving on time, prepared to begin work immediately, and contributing positively to the team''s overall success.
Kitchen Staff Member
Casey's
Greenfield, IA
04.2020 - 08.2021
Operated kitchen equipment efficiently, ensuring compliance with safety and sanitation standards.
Prepared ingredients and assembled menu items in accordance with established recipes and presentation guidelines.
Maintained cleanliness of workstations and dining areas, contributing to a safe and inviting environment.
Assisted team members during peak hours to optimize workflow and enhance customer service experiences.
Trained new employees on kitchen procedures, promoting adherence to quality standards and best practices.
Maintained clean, trash-free workspaces to maximize productivity and safety.
Made food according to standard recipes with requested changes for customer satisfaction.
Front End Cashier
True Value Hardware Store
Greenfield, IA
03.2017 - 06.2019
Processed customer transactions accurately and efficiently using point-of-sale systems.
Provided excellent customer service, addressing inquiries and resolving issues promptly.
Restocking shelves to ensure product availability.
Maintained cleanliness and organization of checkout area to enhance customer experience.
Handled cash management duties, ensuring accuracy in register balances at shift end.