I am a Well-organized professional equipped with varied experiences in administrative roles. Driven to increase overall efficiency anywhere I may be.
Overview
3
3
years of professional experience
Work History
Receptionist
The NOW
03.2024 - Current
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Confirmed appointments, communicated with clients, and updated client records.
Answered phone promptly and directed incoming calls to correct offices.
Kept reception area clean and neat to give visitors positive first impression.
Resolved customer problems and complaints.
Lot Valet
Winn Volkswagen
10.2023 - Current
Elevated customer experience by providing exceptional customer service to potential customers
Assisted in valeting, moving and organizing vehicles within the dealership
Performed tasks requested by sales and service department teams.
General Operations
Mendocino Farms
10.2022 - 10.2023
Received extensive hospitality training; covering in-depth guest service skills such as: creating and maintaining meaningful conversations, the importance of eye contact and exceptional customer service
Developed operational skills: ran host stand, operated cash registers, facilitated takeout process, food running, and ensuring positive guest interactions & satisfaction
Upheld standards of establishment by maintaining general cleanliness in all areas
Food Safety Certification.
Guest Services Attendant
Calamigos Ranch
05.2022 - 10.2022
Hosted private events on site - responsible for set up, execution of event and tear down
Worked wedding parties, wine tastings, corporate functions, and movie nights
Delivered food to guests throughout 250 acre property with outstanding customer service
Assisted with day to day operations for restaurant on property.
Cashier
DIY Home Center
04.2021 - 03.2022
Managed cash on hand in register by totaling and documenting dollar amounts upon store closure
Merchandised point of purchase products situated in the end caps of the wrap stand
Created seasonal holiday set ups for major sales periods