Hunter Goolsby
Waco
Summary
I have been with Texas Roadhouse for twelve years and have done just about everything there is from bussing tables, serving tables, key holding manager in both front and back of house, Training coordinator ( back of house ), Administration, and even got a salary offer for an assistant kitchen manager at a different store.
Overview
12
12
years of professional experience
Work History
Administrator
Texas Roadhouse
09.2023 - Current
- Managed inventory control systems to ensure accurate stock levels and timely replenishments.
- Handled weekly payroll, held relationships with vendors, organized and tracked invoices.
- responsible for weekly inventories.
Training Coordinator
Texas Roadhouse
08.2021 - Current
- Developed and implemented training programs to enhance employee performance and customer service skills.
- Collaborated with management to assess training needs and improve onboarding processes.
- Facilitated workshops and training sessions, promoting teamwork and operational efficiency.
- Evaluated training effectiveness through participant feedback and performance assessments.
Key Holder
Texas Roadhouse
11.2013 - Current
- Supervised daily operations and ensured compliance with company policies.
- Managed cash register transactions, maintaining accuracy in financial reporting.
- Trained and mentored new staff on service standards and operational procedures.
- Resolved customer complaints promptly, enhancing overall guest satisfaction.
- Oversaw inventory management, ensuring product availability and minimizing waste.
Education
Associate of Science - General Studies
McLennan Community College
Waco, TXHigh School Diploma -
Robinson High School
Robinson, TX05-2014
Skills
- Customer engagement
- Data entry
- Team building and leadership
- Personable and approachable
- Problem-solving
- Building professional relationships
- Data confidentiality
Accomplishments
Achieved a music scholarship out of high school.
Completed several training programs at Texas roadhouse earning many letters in several different development programs with the company.
Timeline
Administrator
Texas Roadhouse
09.2023 - Current
Training Coordinator
Texas Roadhouse
08.2021 - Current
Key Holder
Texas Roadhouse
11.2013 - Current
Associate of Science - General Studies
McLennan Community College
High School Diploma -
Robinson High School