Hunter Grace
Summary
Dynamic Assistant Manager at Dollar Tree with proven expertise in customer service and team leadership. Enhanced customer satisfaction through effective conflict resolution and training initiatives. Skilled in money handling and decision-making, consistently maintaining a clean and organized store environment while fostering a collaborative team atmosphere.
Overview
7
7
years of professional experience
Work History
Assistant Manager
Dollar Tree
07.2024 - Current
- i would manage a certain amount of cashiers in a day like doing till audits and pulling them off and counting down their till making sure it the amount it needs to be.
- Collaborated with staff to maintain high standards of customer service and satisfaction.
- Helped develop training materials for onboarding new employees, enhancing their understanding of procedures.
- i would check in products like coke and pepsi and redbull.
- i would price items when a price change would happen.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Lead Customer Service in Sales
Dave's Lawn Care Co
01.2019 - 07.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Proved successful working within tight deadlines and a fast-paced environment.
Education
High School Diploma -
American Fork High School
American Fork, UT05-2023
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Problem-solving
- Customer relations
- Conflict resolution
- Cost control
- Verbal and written communication
- Recruitment and hiring
- Hiring and training
Accomplishments
- i graduated highschool
- i earned a math award for excelling in math class
math award for excelling in math
i earned this award for trying my hardest in math class to keep my grade at a exceptional level and my teacher gave me an award for me trying my hardest to keep my grade up
Timeline
Assistant Manager
Dollar Tree
07.2024 - Current
Lead Customer Service in Sales
Dave's Lawn Care Co
01.2019 - 07.2024
High School Diploma -
American Fork High School