Results-driven Front End Supervisor with extensive experience in training teams and improving operational processes. Known for enhancing checkout speed and customer satisfaction while maintaining organized inventory and efficient workflows.
Overview
5
5
years of professional experience
Work History
Personal Shopper
Walmart
Ashland, KY
04.2024 - Current
Curated personalized shopping experiences based on customer preferences and feedback.
Assisted customers in locating products efficiently, enhancing overall shopping satisfaction.
Collaborated with team members to maintain organized inventory displays and stock levels.
Utilized Walmart's online ordering system to streamline fulfillment processes for in-store pickups.
Cashier
Hobby Lobby
Ashland, KY
11.2023 - 03.2024
Processed customer transactions accurately using cash register and point-of-sale systems.
Assisted customers in locating products, providing exceptional service to enhance shopping experience.
Maintained clean and organized checkout area to ensure efficient workflow and customer satisfaction.
Handled returns and exchanges with professionalism, addressing customer concerns effectively.
Front End Supervisor
FoodFair
Ceredo, WV
06.2021 - 11.2023
Trained and mentored team members on customer service standards and operational procedures.
Oversaw daily front-end operations to ensure efficient service delivery and customer satisfaction.
Implemented process improvements that enhanced checkout speed and reduced wait times for customers.
Coordinated staff scheduling to optimize coverage during peak hours, ensuring adequate service levels.