Summary
Overview
Work History
Education
References
Timeline
Generic

Hunter Gwin

Suwanee,GA

Summary

Hard-working and driven employee looking to grow my career as an insurance policy processor by applying my skills and experience in the world of quoting and underwriting.

Overview

9
9
years of professional experience

Work History

Insurance Policy Processor

Strickland General Agency, Inc.
Suwanee, GA
09.2021 - 07.2024
  • Managed daily workflow ensuring timely completion of all tasks associated with policy processing.
  • Utilized computer systems to input data accurately and efficiently.
  • Worked with our underwriting department to determine appropriate risk ratings for policyholders.
  • Verified and updated policyholder information with accuracy, if needed.
  • Maintained a detailed record of all transactions in the company database system.
  • Precisely calculated refunds, premiums, and adjustments.
  • Corresponded with the insured's agents to obtain information or inform of account status or changes.
  • Handled modification and updating of policies.
  • Managed policy issuance for auto dealers, non-dealers, and brokers in the 'Garage' department. Collaborated with multiple carriers in our network including Atlantic Casualty Insurance Company, StarStone National Insurance Company (formerly Hallmark Insurance Company), Century Surety Company, National Indemnity Insurance Company, and Western World Insurance.
  • Issuance of ID Cards and Certificates to provide evidence of Insurance coverage.
  • Reviewed accepted quotes and/or documentation by the insured's agent regarding policies.
  • Thoroughly reviewed and verified completion of mandatory documentation to ensure accuracy and completeness.
  • Delivered prompt and accurate support to insured agents in need of policy adjustments, including quotes and endorsements made during the term of the policies.
  • Collaborated with our in-house finance department to ensure accurate and timely invoicing of policies.
  • Addressed audits and claims concerns with insured's agent per the carrier.

Internet Parts Specialist

Jim Ellis Volkswagen Atlanta
Chamblee, GA
05.2017 - 09.2021
  • Bring great customer service to every customer by answering phone calls, responding to emails in a timely manner and helping customers over the counter answering any questions they may have regarding parts and accessories and making sure the customers leaves highly satisfied.
  • Fulfilling orders and troubleshooting orders on our web store online that customers from over the world have access ordering parts and accessories and shipping their orders in a timely and punctual manner.
  • Giving great attention to detail in verifying the parts are correct by customer's VIN (Vehicle Identification Number) they provide for their online order to make sure the parts and accessories customers order through our web store are correct for their vehicle.
  • Inspect parts for damages when they arrive from our warehouse and suppliers before shipping to customers or clients so they will receive the parts in great condition.
  • Fulfilling Service Quotes for vehicles in our Service Department from Technicians recommending parts for customer vehicles and fulfilling Repair Orders if the quote is approved by the customer.
  • Track and process Customer Returns.

Shipping And Receiving Parts Warehouse

Jim Ellis Volkswagen Atlanta
Chamblee, GA
05.2015 - 05.2017
  • Unloading the parts truck that arrives from our warehouse then scanning each part into inventory and putting stock away to keep the warehouse clean and organized.
  • Fulfilling and dispatch parts orders to customers in a timely manner through local delivery drivers or through OPA (Overnight Parts Alliance) for dealerships, body or mechanic shops out of state.
  • Experience in training new team members to make sure they understand the process of how to do the job efficiently.
  • Was promoted to Internet Parts Specialist.

Education

Gainesville State University

High School Diploma - College Prep

Mill Creek High School
2010

References

References available upon request.

Timeline

Insurance Policy Processor

Strickland General Agency, Inc.
09.2021 - 07.2024

Internet Parts Specialist

Jim Ellis Volkswagen Atlanta
05.2017 - 09.2021

Shipping And Receiving Parts Warehouse

Jim Ellis Volkswagen Atlanta
05.2015 - 05.2017

Gainesville State University

High School Diploma - College Prep

Mill Creek High School

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Hunter Gwin