Hunter Hargrove
New Braunfels,TX
Summary
Proven leader and efficient problem-solver, I excel in customer service and quality control, honed at Subway and other esteemed venues. Skilled in training teams for peak performance, I ensure seamless operations and customer satisfaction. My strong work ethic and initiative drive continuous improvement, embodying reliability and safety awareness in every task.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Porter
Woods Cycle Country
08.2024 - Current
- Communicated with coworkers and managers about completed duties.
- Maintained a strong work ethic and punctuality, consistently arriving on time and prepared for each shift.
- Maintained a clean and welcoming environment for guests through regular cleaning of lobby, hallways, and restrooms.
- Cleaned and organized building areas as required.
- Performed cleaning and maintenance duties as directed.
- Maintained building exteriors for professional, clean presentation standards.
- Assisted in event set-up and tear-down, ensuring timely execution and seamless transitions between events.
- Upheld company standards for appearance by wearing designated uniform and maintaining professional demeanor at all times.
- Resolved guest inquiries punctually and politely for professional customer service.
- Promoted positive work atmosphere through effective communication with team members across various departments within the hotel setting.
- Unpacked and stored deliveries in proper locations for orderly, accessible supplies.
Shift Manager
Subway
11.2022 - 08.2024
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Promoted a positive work environment through open communication and constructive feedback.
- Kept employees operating productively and working on task to meet business and customer needs.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Excelled in every store position and regularly backed up front-line staff.
- Collaborated with other Shift Managers to maintain consistency in policies enforcement across all shifts, fostering a cohesive workplace culture.
Busser
Mcadoos Seafood
New Braunfels, TX
04.2022 - 09.2022
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Enhanced customer satisfaction by maintaining a clean and organized dining area.
Education
High School Diploma -
Seton Hill
Greensburg, PA06.2023
Skills
- Customer Service
- Strong Work Ethic
- Problem-Solving
- Clean Driving Record
- General Labor
- Valid Driver's License
- Safety awareness
- Heavy Lifting
- Ensuring customer satisfaction
- Reliability and punctuality
- Vehicle Maintenance
- Initiative and Self-Motivation
- Performance Improvement
- OSHA Regulations
- New Employee Training
- Productivity and Time Management
- Quality Control
- Physical Stamina
- Damage Prevention
Certification
- Licensed Job Title - Timeframe
Timeline
Porter
Woods Cycle Country
08.2024 - Current
Shift Manager
Subway
11.2022 - 08.2024
Busser
Mcadoos Seafood
04.2022 - 09.2022
High School Diploma -
Seton Hill