Summary
Overview
Work History
Education
Skills
Timeline
Generic

Hunter Hippensteel

Waynesboro,PA

Summary

Innovative Customer Sales Representative with extensive knowledge of payment processing and negotiation. Successful at generative revenue and maintaining long-term client relationships. Adept at detail-oriented reporting and support. Automotive parts knowledge with 7 years of experience.

Overview

10
10
years of professional experience

Work History

Customer Sales Representative

NAPA Auto Parts - Genuine Parts
05.2022 - Current
  • Maintained accurate records of customer interactions, transactions, and follow-up actions for seamless continuity in support services.
  • Achieved or exceeded company-defined sales quotas.
  • Resolved concerns with products or services to help with retention and drive sales.
  • Informed customers of promotions to increase sales productivity and volume.
  • Assisted call-in customers with questions and orders.
  • Verified delivery schedules and processes.
  • Built relationships with customers and community to promote long term business growth.

Delivery Driver

NAPA Auto Parts - Genuine Parts
05.2017 - 05.2022
  • Managed customer inquiries and complaints in polite and professional manner.
  • Maintained strong relationships with clients through proactive communication and personalized service.
  • Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
  • Delivered packages to customer doorsteps and business offices.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.

Courtesy Clerk

Martins Grocery Store
06.2016 - 07.2017
  • Cross-trained and backed up other customer service managers.
  • Provided exceptional customer service, addressing concerns and inquiries promptly and professionally.
  • Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
  • Promoted a safe shopping environment through vigilant monitoring of potential hazards such as spills or cluttered aisles, addressing issues promptly as they arose.
  • Supported cashier operations by efficiently retrieving shopping carts and baskets for customer use.

Buffet Runner

Keystone Family Restaurant
04.2014 - 03.2015

fast paced, making sure food is hot and and replenishing empty trays

  • Monitored dining room inventory and replenished as necessary.
  • Coordinated with other team members to maintain smooth operations during high-volume periods.
  • Operated dishwashers and other kitchen equipment according to safety guidelines.

Education

High School Diploma -

Waynesboro Area Senior High School
Waynesboro, PA
08.2016

Skills

  • Purchasing quotes
  • Company policies
  • Up-selling capabilities
  • Performance Tracking
  • Patience and resilience
  • Salesmanship
  • Processing payments
  • Automotive industry knowledge
  • Product Knowledge
  • Customer Account Management
  • Payment Processing

Timeline

Customer Sales Representative

NAPA Auto Parts - Genuine Parts
05.2022 - Current

Delivery Driver

NAPA Auto Parts - Genuine Parts
05.2017 - 05.2022

Courtesy Clerk

Martins Grocery Store
06.2016 - 07.2017

Buffet Runner

Keystone Family Restaurant
04.2014 - 03.2015

High School Diploma -

Waynesboro Area Senior High School
Hunter Hippensteel