Hunter Holder
Dallas-Fort Worth,USA
Summary
Highly motivated and detail-oriented graduate with a strong foundation in financial analysis, and data interpretation. Eager to leverage analytical skills, problem-solving abilities, and passion for the finance industry to contribute to a dynamic team and gain hands-on experience in financial management, forecasting, and reporting. Seeking an entry-level position in finance to further develop expertise and support organizational goals.
Overview
14
14
years of professional experience
Work History
Concierge
Life Time Inc.
McKinney, Plano & Allen, TX
01.2022 - Current
- Facilitated club tours and executed new membership acquisition strategies.
- Served as primary point of contact for members and guests, managing incoming phone calls effectively.
- Facilitated transaction processes, ensuring efficient service delivery and member engagement.
- Cultivated expertise in club programming events, pricing, and policies to effectively educate members and guests.
- Executed daily outbound calls to acquire and nurture new memberships.
- Secured new members for personal training sessions, achieving a 40% conversion rate.
New Car Sales
Crest Cadillac
Frisco, TX
01.2019 - 01.2020
- Assisted customers in choosing vehicles through attentive inquiry and careful consideration of their preferences.
- Conducted timely follow-ups with buyers to enhance customer satisfaction and cultivate referral business.
- Developed comprehensive knowledge of product offerings and optional packages to enhance customer support and service delivery.
Member Services
Life Time Inc.
Garland, TX
01.2018 - 01.2019
- Verified member access by scanning membership cards and addressed inquiries related to membership accounts.
- Executed sales transaction processing for members, encompassing program service and product payments.
- Delivered exceptional customer service and supported positive brand experience.
Grader – Cards
Beckett Collectibles
Dallas, TX
01.2016 - 01.2019
- Oversaw management of all gaming orders, including Magic: The Gathering, Pokémon, and Yu-Gi-Oh!
- Leveraged expertise in gaming cards to assess authenticity, evaluate condition, and identify alterations.
- Analyzed market trends to refine grading criteria and enhance value assessments.
Finance Assistant
Vertical Computer Systems, Inc.
Richardson, TX
01.2013 - 01.2016
- Collaborated with CFO and CEO to strategize and analyze initiatives and data for enhanced understanding of customer account organization and inventory.
- Analyzed customer contracts to identify compliance issues and implemented necessary adjustments.
- Collaborated with CEO to design a comprehensive system for curating current and past news articles relevant to the technology industry.
Teller
Bank of Texas
McKinney, TX
01.2012 - 01.2013
- Facilitated exceptional customer service by accurately and efficiently processing transactions, including deposits, withdrawals, and loan payments.
- Assessed and identified opportunities for additional services, enhancing member engagement with credit cards, savings accounts, and investment options.
- Oversaw cash drawer operations, ensuring accurate cash handling and balancing without discrepancies.
Education
Bachelor of Science - BBA, Finance
The University of North Texas at Dallas
Dallas, TX05.2022
Skills
Utilized financial background to support strategic decision-making and enhance operational efficiency
Cultivated leadership qualities to inspire and motivate team members towards achieving organizational goals
Applied comprehensive understanding of company policies to ensure compliance and operational efficiency
Implemented solutions to address customer inquiries and improve satisfaction
Timeline
Concierge
Life Time Inc.
01.2022 - Current
New Car Sales
Crest Cadillac
01.2019 - 01.2020
Member Services
Life Time Inc.
01.2018 - 01.2019
Grader – Cards
Beckett Collectibles
01.2016 - 01.2019
Finance Assistant
Vertical Computer Systems, Inc.
01.2013 - 01.2016
Teller
Bank of Texas
01.2012 - 01.2013
Bachelor of Science - BBA, Finance
The University of North Texas at Dallas