Hunter Lewis
Washington,DC
Summary
Experienced manager with a proven track record of success in fast-paced dining establishments. Versatile in working across a range of environments, from dive bars to fine dining establishments. Highly skilled in crafting cocktails, providing exceptional customer service, and contributing to menu development. Demonstrated ability to increase customer satisfaction and bar revenue. Known for strong multitasking and communication abilities, ensuring efficient service delivery and seamless team coordination.
Overview
3
3
years of professional experience
Work History
Assistant General Manager
Corso Italian
Arlington , VA
01.2025 - Current
- Implemented policies and procedures to enhance efficiency and improve customer experience.
- Upheld operating procedures and safety standards to maximize guest satisfaction.
- Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
- Supervised activities of dining room staff to maintain service levels and support guest needs.
- Negotiated purchase agreements with vendors to obtain best pricing on supplies.
- Planned and coordinated special events to boost customer numbers and profits.
- Prepared staff work schedules and assigned team members to specific duties.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Oversaw daily operations, ensuring efficiency and compliance with company standards.
Bar Manager
Water Bar
09.2023 - 12.2024
- Created drinks for the rotating spring, summer and fall cocktail menus
- Closed out cash register and prepared cashier report at close of business.
- Mentored and trained staff members to ensure exceptional customer service standards.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Maximized customer service by training staff, overseeing operations, and resolving issues.
- Handled conflict resolution among staff members promptly and professionally, maintaining a positive work environment.
- Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
Bar Manager/ Bartender
Longhorn Steakhouse
03.2023 - 02.2024
- Manage daily bar operations, enhancing customer satisfaction and weekly sales growth
- Supervise and train staff, improving service efficiency and reducing wait times
- Implement inventory controls, cutting waste and optimizing supply usage
- Coordinate with suppliers for timely deliveries, ensuring consistent stock levels
- Develop promotional events, boosting customer engagement and revenue
- Increased bar revenue through strategic event planning and promotions
- Pioneered unique cocktail menus, significantly increasing customer interest and sales
- Prepared and mixed drinks accurately, resulting in consistent quality and positive reviews
- Serve customers efficiently, handle transactions, and maintain a clean bar area
Bartender
Bonefish Grill
11.2022 - 04.2023
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Bartender/Server
Bowlero
08.2022 - 11.2022
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Contributed to sales growth by upselling products and services based on individual customer requirements.
- Collaborated with team members to develop best practices for consistent customer service delivery.
Education
Bachelor's degree - Anthropology/Sociology and Black Studies
Denison University
Granville, OH12.2020
Advanced High School Diploma -
Fork Union Military Academy
Fork Union, VA05.2016
Skills
- Customer service
- Policy implementation
- Inventory management
- Event planning
- Vendor negotiation
- Staff supervision
- Cash handling
- Conflict resolution
Timeline
Assistant General Manager
Corso Italian
01.2025 - Current
Bar Manager
Water Bar
09.2023 - 12.2024
Bar Manager/ Bartender
Longhorn Steakhouse
03.2023 - 02.2024
Bartender
Bonefish Grill
11.2022 - 04.2023
Bartender/Server
Bowlero
08.2022 - 11.2022
Bachelor's degree - Anthropology/Sociology and Black Studies
Denison University
Advanced High School Diploma -
Fork Union Military Academy