Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Hunter McDonald

Eatonville,WA

Summary

Savvy IT student experienced in troubleshooting computer hardware and software issues. Possesses comprehensive knowledge of standard operating systems, networking protocols and technical support procedures. Skilled in identifying and resolving complex technical problems.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Dasher/Delivery Driver

DoorDash
04.2021 - Current
  • Drove continuously during shifts, meet deadlines, and achieved high customer satisfaction ratings.
  • Kept delivery vehicle clean and neat to maintain company's professional reputation.
  • Addressed issues and resolved customer complaints to establish trust and reliability.

Transcriptionist

McDONALD & Associates
01.2021 - 12.2023
  • Transcribed audio recordings, ensuring accuracy and attention to detail
  • Followed client guidelines and formatting requirements to deliver transcripts that meet their specific needs
  • Researched unfamiliar terms or topics to ensure accurate representation in the transcriptions
  • Maintained confidentiality of sensitive information contained within audio recordings

Grill Manager

McDonald's
05.2019 - 05.2021
  • Ensuring food safety and quality
  • Provided support to crew members through all facets of food preparation and delivery.
  • Oversaw daily operations of a high-volume kitchen, ensuring efficient workflow and timely preparation of food
  • Implemented safety protocols and ensured compliance with health regulations to maintain a clean and safe working environment

Education

Bachelor of Applied Science - Advanced Networking & Cybersecurity

Tacoma Community College
Tacoma, WA
09-2027

Skills

  • Desktop troubleshooting skills
  • Software troubleshooting
  • Network troubleshooting
  • Experience with various operating systems
  • IT technical support
  • Active Directory administration

Certification

  • McGraw Hill Excel White Belt May 2024 to Present
  • McGraw Hill Word White Belt May 2023 to Present
  • CompTIA ITF+ July 2023 to Present
  • CompTIA Network+ July 2025 to July 2028
  • CompTIA A+ July 2025 to July 2028

Timeline

Dasher/Delivery Driver

DoorDash
04.2021 - Current

Transcriptionist

McDONALD & Associates
01.2021 - 12.2023

Grill Manager

McDonald's
05.2019 - 05.2021

Bachelor of Applied Science - Advanced Networking & Cybersecurity

Tacoma Community College

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