Hunter Merrill
Hampton,VA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Cyber Systems Supervisor
Air Force
05.2022 - Current
- Performed software installations and upgrades to UNIX or Windows operating systems.
- Configured and tested Windows Server operating systems with roles features.
- GPC lead for 400 members—spearheaded inventory control measures to replenish and maintain IT equipment.
- Detailed upcoming software upgrades and system sprints to team members.
Cyber Systems Operator
Air Force
06.2019 - 05.2022
- Resolved issues and escalated problems with knowledgeable support and quality service.
- Diagnosed and resolved hardware and software issues.
- Planned and implemented upgrades to system hardware and software.
- Monitored networks and network devices to resolve technical problems quickly.
- Installed and configured network printers and other peripheral devices.
- Diagnosed and executed resolution for network and server issues.
- Maintained flexible schedule and responded to after-hours and weekend emergencies.
- Developed and documented network policies, procedures and standards.
- Researched and recommended new technologies and strategies for improving system performance.
- Implemented, developed and tested installation and update of file servers, print servers and application servers.
- Analyzed network traffic and performance metrics to optimize system performance.
- Identified and resolved network congestion issues and bottlenecks.
- Maximized system availability through development and testing of contingency plans.
- Devised scripts and automation tools to improve system efficiency.
- Evaluated software products to determine compatibility with existing systems.
AutoBody Supervisor
AR Collision Inc.
08.2016 - 12.2018
- Supervised 5 auto-body repair technicians. Responsible for completing collision repair for 214 vehicles worth $15M.
- Training Manager. Trained 13 members in fabrication, welding, and painting.
- Spearheaded employee appreciation events for 24 members. Directed 22 charity events and team-building activities.
- Equipment custodian. Oversaw $4M equipment and supply assets and monitored equipment life cycle and location.
Education
Bachelor of Science - Computer Science
University of Maryland - Global Campus
Online12.2023
Skills
- Server Consolidation
- New Installations
- Server Maintenance
- Vendor Contracts
- System Migration
- Server Administration
- Operations Analysis
- IP Addressing and Subnetting
- Technical Support
- Microsoft Excel
- File Servers
- VMware vCenter
- Antivirus Management
- Performance Analysis
- Infrastructure Maintenance
- Software Testing
Accomplishments
- Supervised team of 8 staff members.
- Awarded 2021 Airman of the Year
- Awarded 2018 AutoBody Technician of the Year
Timeline
Cyber Systems Supervisor
Air Force
05.2022 - Current
Cyber Systems Operator
Air Force
06.2019 - 05.2022
AutoBody Supervisor
AR Collision Inc.
08.2016 - 12.2018
Bachelor of Science - Computer Science
University of Maryland - Global Campus
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