Hunter Nunn
DeLand
Summary
Dedicated Shift Leader known for effective communication and swift resolution of customer complaints. Expertise in staff training and resource management, contributing to improved service standards and increased customer satisfaction.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Shift Leader
Tijuana Flats
DeLand
07.2022 - Current
- Enhanced operational efficiency by overseeing team activities during peak service hours.
- Trained new employees on menu items and essential customer service protocols.
- Managed inventory effectively, placing orders according to demand projections.
- Ensured sanitation of dining area and kitchen to elevate guest experiences.
- Coordinated staff schedules to maximize coverage and improve service quality.
- Handled customer complaints swiftly, ensuring high levels of satisfaction.
- Monitored compliance with policies through performance assessments of team members.
- Contributed to marketing efforts aimed at increasing foot traffic and sales revenue.
Education
Associate of Science - Computer Programming
Daytona State College
Daytona Beach, FLSkills
- Team collaboration
- Problem solving
- Inventory management
- Staff training and development
- Resource management
- Cash handling
- Shift leadership
- Shift scheduling
- Verbal and written communication
Certification
Agile Explorer
Timeline
Shift Leader
Tijuana Flats
07.2022 - Current
Associate of Science - Computer Programming
Daytona State College