Experienced with team leadership, strategic planning, and operational management. Utilizes effective communication and organizational skills to drive business success.
Overview
2026
2026
years of professional experience
Work History
Assistant Manager
Tidal Wave Auto Spa
Spring Hill
2025 - Current
Enhanced customer service protocols, resulting in increased satisfaction ratings from clients.
Supervised day-to-day operations to meet performance, quality and service expectations.
Maintained a clean, safe, and organized store environment to enhance the customer experience.
Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Manager
Mister Carwash
Spring Hill
01.2021 - 01.2024
Led a team in everyday operations.
Handled customer concerns as they arose or referred the concerns to higher level management if necessary.
Oversaw daily operations to ensure efficiency and quality standards in car wash services.
Analyzed performance metrics to identify areas for operational enhancement and staff training needs.
Crew Member
1000 Degrees Pizza
Spring Hill
01.2018 - 01.2021
Took and prepared orders as requested by customers.
Prepared pizza dough and other prep work to keep the line stocked and ready.
Handled money in an appropriate manner, and ensured the drawer was correct at the end of each shift.
Worked along side team to ensure restaurant was run efficiently and properly.