Hunter Ramsey
Murfreesboro,TN
Summary
Proficient Assistant Manager with over 4 years experience effectively managing retail operations in a fast-paced environment. Adept at implementing strong critical thinking and decision making skills and effectively communicating with customers and colleagues. Strong background in customer service and the auto-parts industry. Seeking to leverage auto industry expertise as a collision estimator.
Overview
7
7
years of professional experience
Work History
Assistant Manager
O'Reilly Auto Parts
06.2019 - Current
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Multi-tasked in a frequently fast-paced environment in order to effectively manage daily tasks.
- Developed detailed plans based on broad guidance and direction.
- Communicated with customers by telephone and through other electronic media.
Team Member
Skate Center Smyrna
01.2017 - 05.2019
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Evaluated customer needs and feedback to drive product and service improvements.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
Education
BBA - Business Administration
Middle Tennessee State University
Murfreesboro, TN05.2022
Skills
- Microsoft Office
- Extensive knowledge of auto industry
- Strong written and verbal communication skills
- Ability to complete workload in a timely manner by prioritizing tasks
- Electronics knowledge
- Client relationships & satisfaction
- Experience with CCC1
Timeline
Assistant Manager
O'Reilly Auto Parts
06.2019 - Current
Team Member
Skate Center Smyrna
01.2017 - 05.2019
BBA - Business Administration
Middle Tennessee State University
Similar Profiles
Bryan A WestwoodBryan A Westwood
Delivery Driver at O'Reilly Auto PartsDelivery Driver at O'Reilly Auto Parts
Columbus BoykinColumbus Boykin
Delivery Driver at O'Reilly Auto Parts Distribution CenterDelivery Driver at O'Reilly Auto Parts Distribution Center
Isaac UnseldIsaac Unseld
Delivery Driver at O'Reilly Auto PartsDelivery Driver at O'Reilly Auto Parts
Garrett RobinsonGarrett Robinson
Catalog Technician at O'Reilly Auto PartsCatalog Technician at O'Reilly Auto Parts
Corinne RestaniCorinne Restani
SR. Accounts Receivable Specialist at Cardinal HealthSR. Accounts Receivable Specialist at Cardinal Health