Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Hunter Rogina

Clemmons,NC

Summary

Adept in customer service and problem-solving, I excelled at Circle K by effectively managing high-stress situations and enhancing customer satisfaction.


My background with the 1st Cavalry Division honed my critical thinking and leadership, contributing to team efficiency and training coordination. Demonstrated expertise in workplace safety and active listening, I consistently achieve results through skillful communication and strategic planning.


Experienced E-4 Specialist and Indirect Fire Infantryman offering Four+ years of experience with United States Army. Solid communication, planning and problem-solving abilities. Outstanding team collaboration and leadership skills.


My military training and experience has prepared me to handle uncomfortable and high stress situations swiftly and effectively.

Overview

8
8
years of professional experience

Work History

Customer Service Representative

Circle K
02.2024 - Current
  • Handled customer inquiries and suggestions courteously and professionally.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Offered advice and assistance to customers, paying attention to special needs or wants.

Indirect Fire Infantryman

1st Cavalry Division, United States Army
03.2019 - 07.2023
  • Kept up-to-date on mission objectives by researching intelligence targets to understand significance in geopolitical context.
  • Led fire team during infantry dismounted battle drills and situational training exercises.
  • Responded to emergencies with speed, efficiency, and knowledgeable assistance.
  • Produced reports on equipment status, incidences, personnel readiness and intelligence for superiors.
  • Performed as fire team member during situational training exercises and infantry dismounted battle drills.
  • Trained over multinational partners, contractors and foreign nationals to develop warfighting and defense capabilities.
  • Trained in use of tear gas, passive ordnance, and explosives.
  • Enhanced team efficiency by conducting regular training sessions on indirect fire infantry tactics and procedures.

Deli Associate

Walmart
12.2018 - 03.2019
  • Carefully prepared orders by slicing, weighing, and packaging cheeses and meats and accurately calculated prices.
  • Effectively managed time-sensitive tasks such as food preparation for large catering orders while balancing day-to-day responsibilities of serving customers.
  • Collaborated with team members to efficiently complete daily tasks and consistently meet customer needs.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Made food according to standard recipes with requested changes for customer satisfaction.

Line Cook

Freddy's Frozen Custard & Steakburgers
01.2016 - 11.2017
  • Operated large-volume cooking equipment such as grills, deep-fat fryers or griddles.
  • Cleaned, stocked, and restocked workstations and display cases.
  • Enhanced food quality by ensuring proper cooking times and temperatures for various fried foods.
  • Contributed to a positive team environment, collaborating with fellow cooks and staff members.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Operated fryers and grills by pouring oil and placing food items on surface to fry or grill.

Education

High School Diploma -

Penn Foster Career School
Scranton, PA
01.2019

Skills

  • Customer Service
  • Problem-solving abilities
  • Active Listening
  • Critical Thinking
  • Combat Lifesaver
  • Weapon Maintenance
  • Squad Movement
  • Personal Protective Equipment
  • Physical Fitness
  • Small unit tactics
  • Training Coordination
  • Workplace Safety

Accomplishments

  • Achieved an Army Achievement Medal for my contribution in a battalion wide "Best Squad Competition".
  • Achieved an Army Good Conduct Medal for consistently demonstrating the Army Values and qualities of a soldier during a three year period.

Timeline

Customer Service Representative

Circle K
02.2024 - Current

Indirect Fire Infantryman

1st Cavalry Division, United States Army
03.2019 - 07.2023

Deli Associate

Walmart
12.2018 - 03.2019

Line Cook

Freddy's Frozen Custard & Steakburgers
01.2016 - 11.2017

High School Diploma -

Penn Foster Career School

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Hunter Rogina