Hunter Ruediger
Madison,WI
Summary
Knowledgeable and dedicated customer service professional with extensive experience in Multiple industries. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
11
11
years of professional experience
Work History
Field Representative
Gainwell Technologies
01.2025 - Current
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
- Helped walk providers through submitting claims and prior authorizations
Provider Enrollment Specialist
Gainwell Technologies
08.2020 - Current
- Review applications and perform data analysis to determine a medical provider’s eligibility to enroll in Wisconsin Medicaid or other related programs
- Write technical documents including procedures and training documents
- Train and teach new and current team members on processes and procedures
- Perform daily tasks such as data analysis and outreach for healthcare projects such as Electronic Visit Verification for In Home Care and Long Term Care for Adults
- Communicate with state representatives on possible issues and solutions with processes and new projects
Digital Media Specialist
University of Wisconsin – Madison
12.2018 - 05.2022
- Use Adobe products to edit and enhance media for the Business school
- Troubleshoot any issues that occur throughout the Business school’s technology
- Communicate between different branches of the Business school’s workers in order to have special events and classes run effectively
Caregiver
Outreach Health Wisconsin
05.2019 - 05.2020
- Responsible for the care and well-being of the client and her household
- Complete miscellaneous jobs such as walk dogs, mow the lawn and put up fencing
Researcher
University of Wisconsin - Madison
05.2018 - 11.2018
- Perform research for the NHIS and WDHS to complete a survey for academic research
Apprentice
Turn-Key Solutions
05.2016 - 06.2018
- Keep records of orders received and sent of mechanical parts in order to keep efficient records of machine parts
- Use a production machine to produce different parts while learning and finalizing results
Owner/Worker
Self-Employed
06.2014 - 08.2018
- Cut grass and trim bushes for people in my community every week in a timely manner
- Perform work that makes customers happy and make me financially responsible
Education
Bachelor of Arts - Economics
University of Wisconsin-Madison
Madison, WI05.2020
Bachelor of Arts - Communications
University of Wisconsin-Madison
Madison, WI05-2020
Minor - Digital Studies
University of Wisconsin-Madison
Madison, WI05-2020
Minor - Sports Communication
University of Wisconsin-Madison
Madison, WI05-2020
Skills
- Microsoft Office
- Microsoft Teams
- Access
- Adobe Audition
- Premier
- Photoshop
- Dreamweaver
- Stata
- OnBase
- Jira
Leadership And Community Involvement
- UW Club Baseball, Madison, WI, Player/Member, 09/16, 05/20, Practice weekly and improves my time management skills, Am a committed member of a team sport and support fellow teammates
- The Odyssey, Madison, WI, Writer/Member, 12/17, 05/20, Create online articles for other thousands of users to read, share and interact with, Actively markets articles via social media
Timeline
Field Representative
Gainwell Technologies
01.2025 - Current
Provider Enrollment Specialist
Gainwell Technologies
08.2020 - Current
Caregiver
Outreach Health Wisconsin
05.2019 - 05.2020
Digital Media Specialist
University of Wisconsin – Madison
12.2018 - 05.2022
Researcher
University of Wisconsin - Madison
05.2018 - 11.2018
Apprentice
Turn-Key Solutions
05.2016 - 06.2018
Owner/Worker
Self-Employed
06.2014 - 08.2018
Bachelor of Arts - Economics
University of Wisconsin-Madison
Bachelor of Arts - Communications
University of Wisconsin-Madison
Minor - Digital Studies
University of Wisconsin-Madison
Minor - Sports Communication
University of Wisconsin-Madison
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